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Care Team Supervisor

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Elara Caring

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Location:
United States , Paterson

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Category:
Nursing

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Elara Caring, we believe the best care happens at home—where people feel most comfortable. That’s why our compassionate teams serve over 60,000 patients every day, right where they live. As a Care Team Supervisor, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients.

Job Responsibility:

  • Coordinate and schedule personal care services, including coverage for planned and unplanned absences
  • Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
  • Review and manage service authorizations and contract-specific requirements
  • Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
  • Support branch growth initiatives and operational planning efforts
  • Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards
  • Provide guidance, coaching, and support to caregivers to promote performance and engagement
  • Ensure caregiver compliance with required trainings, certifications, health assessments, and in-services
  • Conduct caregiver orientations as required
  • Collaborate with payroll and timekeeping teams
  • Monitor daily service delivery to ensure adequate caregiver availability and coverage
  • Monitor systems to confirm authorizations align with scheduled services and Review utilization reports
  • Communicate professionally and effectively with caregivers, clients, case managers, and leadership
  • Represent Elara Caring in a professional and positive manner within the community
  • Perform additional duties and projects as assigned to support team and organizational success

Requirements:

  • High School Diploma or GED required
  • Associate’s or Bachelor’s degree preferred
  • Experience working with elderly or disabled populations preferred
  • Five (5) years of experience in a fast-paced office or healthcare environment preferred
  • Working knowledge of Medicare/Medicaid and home care operations preferred
  • Strong computer proficiency and documentation skills
  • Excellent organizational and multitasking abilities
  • Professional verbal and written communication skills
  • Strong leadership, coaching, and motivational skills
  • Ability to thrive in a fast-paced, high-volume environment
  • Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese) may be required based on location
  • Reliable transportation and ability to travel locally and occasionally to support audits or operational needs
What we offer:
  • A collaborative and supportive work environment
  • A meaningful opportunity to positively impact lives every day
  • Competitive compensation packages
  • Tuition reimbursement for full-time employees
  • Free continuing education opportunities for all team members
  • Clear paths for career growth and advancement
  • Comprehensive medical, dental, and vision insurance
  • 401(K) with employer match
  • Generous paid time off, including holidays and family/pet bereavement
  • Pet insurance for your furry family members

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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