Care Team Leader - Nights Job at 360 Resourcing Solutions (Fulwood, Preston)

Team Leader – Nights

We are looking for a confident and compassionate Night Team Leader to join a bra...

Location

United Kingdom , Saffron Walden

Salary:

32240.00 GBP / Year ▼

Compass Associates

Expiration Date

Until further notice

Requirements

Experience in a care setting, ideally managing care staff in either a care home or hospital setting
Proven experience managing care plans and medication administration
Level 2 in Health and Social Care (desirable) and either Level 3 or working towards Level 3
Ability to motivate and support a night team while leading by example
Excellent communication skills with residents, families, and colleagues
Calm, professional, and compassionate approach, with a focus on person-centred care
Flexibility to work full-time night shifts, including alternate weekends

Job Responsibility

Leading and supporting the night team to deliver high-quality care to residents
Ensuring the safe, effective, and person-centred delivery of care throughout the night
Monitoring residents’ wellbeing and responding appropriately to any incidents or changes in needs
Managing care plans, medication administration, and night-time care routines
Maintaining accurate records and reporting any incidents or concerns
Supporting team development through guidance, supervision, and coaching
Ensuring full compliance with policies, procedures, and regulatory requirements

What we offer

£200 John Lewis vouchers for each successful referral

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
experience in holding difficult conversations with customers and staff face-to-face
high standard of written and conversational communication with good attention to detail
ability to support a small team in resolving customer issues quickly and effectively
ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
effective collaboration and networking skills
ability to work independently using your own initiative
confidence to escalate incidents where appropriate
ability to perform well in high pressure scenarios and multi-task
advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports
solve issues on the spot, face-to-face, for customers on the day of travel, using pre-determined customer policies
work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team
communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
obtain and communicate data during daily operational disruptions
work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
always ensure the best possible level of customer care and service, balancing business and commercial needs
manage the team, keeping each staff member accountable for service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
health and wellbeing support in five key areas – Financial, Health, Social, Community and Career
excellent rates with foreign exchange and discounts with retailers
discovery day – time to spend working at a local charity or community
pension scheme and life assurance

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
Experience in holding difficult conversations with customers and staff face-to-face
High standard of written and conversational communication with good attention to detail
Ability to support a small team in resolving customer issues quickly and effectively
Ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
Effective collaboration and networking skills, with the ability to work independently using your own initiative and the confidence to escalate incidents where appropriate
Ability to perform well in high pressure scenarios, multi-task and advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
Proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
Support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports to ensure a seamless experience for our customers
Solve issues on the spot, face-to-face, for our customers on the day of travel, using pre-determined customer policies
Work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team in responding to operational disruptions
Communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
Obtain and communicate data during daily operational disruptions
Work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
Always ensure the best possible level of customer care and service, balancing business and commercial needs by monitoring your own monetary spend within your delegated authority
Manage the team, keeping each staff member accountable for their service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Excellent rates with foreign exchange and discounts with retailers
Discovery day – time to spend working at a local charity or community
Pension scheme and life assurance

Fulltime

Team Leader - Nights

This role will be based at Springhill House, in Accrington. The home has been sp...

Location

United Kingdom , Accrington

Salary:

14.33 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Prior experience within a caring role, ideally at a Senior level
Experience of leading a team is highly desirable
Genuine caring nature and a desire to make a real difference for residents
Patient, understanding and respectful of resident’s individual abilities

Job Responsibility

Leading, managing and supporting your care team with your Team Leader, ensuring a high quality of care and service is always provided to residents
Ensuring care plans are regularly reviewed continuous assessment, planning, implementation and evaluation of resident’s care
Encouraging your team and engaging with residents in conversation at a level and pace that values the individual and respects their dignity and communication differences
Administering and recording medication as prescribed, with accurate monitoring of drug dose to the residents in the home
To assist where necessary with each client’s personal care
To assist clients at mealtimes where necessary and as directed in their individual care plans, ensuring that any special dietary needs and preferences are met
To answer emergency calls speedily and to ensure that any potential risks are highlighted to the Manager following systems set by the home
To assist any residents with mobility difficulties using any identified aids or equipment as identified within an individual’s care plan according to training received

What we offer

Great work life balance, with regular set shift patterns across a 7-day working week
Opportunities to learn and progress with the support of our dedicated Quality Matters team
Fully funded DBS
Comprehensive Holiday Pay scheme that rewards you for your commitment to care
Fantastic Refer a Friend scheme, offering up to £250 per successful candidate

Fulltime

Night Manager

Adept Care Homes provide high-quality residential and dementia care in family-ru...

Location

United Kingdom , Redditch

Salary:

35185.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous Team Leader or Deputy Manager experience (essential)
NVQ 3 in Direct Care is (essential)
Excellent literacy, numeracy and communications skills
Own car required and business miles paid
Good literacy, numeracy and communication skills
Positive and caring attitude (essential)

Job Responsibility

Supervise and support care staff during the night shift, ensuring adherence to care plans and maintaining high-quality standards
Oversee the delivery of personalized care to residents with dementia, demonstrating empathy and understanding in challenging situations
Conduct regular rounds to assess residents' needs, respond to emergencies, and ensure a safe and secure environment
Manage administrative tasks, including documentation, reports, and updating resident records accurately
Collaborate with other department heads to ensure seamless operations and continuity of care between shifts

What we offer

Training and career development
5.6 weeks holidays
Free Uniform & DBS provided
Onsite car parking and close to local transport links
Friendly working environment in a purpose-built luxury home
Refer a friend scheme worth £250 (per referral)
Opportunity to take part in exciting trips and activities with our residents
Pay Day Advance (Interest free loans up to £2,000 repayable up to 20 months)
Enjoy personalised offers and discounts at 1000’s of big-name brands of your choice
Enjoy savings on your weekly/monthly shopping

Fulltime