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Care Support Assistant - Team Leader

United Kingdom, Northwich Employment contract 15.43 GBP / Hour · Job Posted May 30, 2026
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Job Description

At Your Life Your Way, we empower people to live independently, whether at home or in supported accommodation. Since 2010, our trusted team has delivered compassionate, high‑quality support tailored to each individual’s needs. Are you caring, compassionate, and looking to make a real difference in someone’s life? Then come and join us in a rewarding career as a Care Support Assistant. We are currently seeking a Care Support Assistant to join our friendly and dedicated team, supporting our clients based in Northwich as a Team Leader.

Job Responsibility

  • Assisting clients in their daily routines, encouraging independence wherever possible
  • Providing companionship and emotional support
  • Helping with household tasks and meal preparation
  • Supporting clients to attend appointments and community activities
  • Administering medication when required
  • To be responsible for co-ordinating and reviewing shift rotas for your allocated care packages and staff teams delivering care in line with company policy and procedure
  • To forward plan the shift rotas for staff teams to ensure planned absences are covered, i.e. annual leave, maternity and paternity
  • To support the office/Care Manager when shifts are not covered due to unplanned absences, i.e. sickness or any other reason
  • To feedback any client or team issues to the Care Manager with the intention of resolving matters quickly and appropriately in line with company policy and procedure
  • To be the first line contact to the team of Personal Assistants to form the 'conduit' between the PA's and the Care Manager and/or office

Requirements

  • A caring and empathetic nature
  • A minimum of 2 years care experience
  • Good communication skills
  • A genuine desire to support others
  • Basic IT and record-keeping skills
  • A full UK driving licence is advantageous
  • Previous experience is helpful but not essential – full training provided

Nice to have

  • A full UK driving licence is advantageous
  • Previous experience is helpful but not essential

What we offer

  • Paid annual holiday leave
  • Pension scheme entitlement
  • Full induction and ongoing training
  • Confidential employee assistance helpline
  • Opportunities to gain qualifications in Health and Social Care
  • Career progression pathways
  • Blue Light membership with discounts from 15,000+ brands
  • We pay for your DBS certificate and reimburse you for the Update Service
  • Refer-a-friend bonus scheme
  • Online employee portal for easy access to information
  • Employee feedback surveys and staff recognition
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