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Care Specialist

India, Lucknow · Job Posted May 16, 2026
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Job Description

Responsible for serving and educating patients during hospitalization and enabling patients to benefit from Coloplast CARE services after discharge. Doing so by becoming the preferred partner for Ostomy Care nursing service for selected surgeons and nurses

Job Responsibility

  • Serve and educate patients during hospitalization and enable patients to benefit from Coloplast CARE services after discharge
  • Provide the full bandwidth of care at the highest standard before, during and after the surgery (e.g. stoma marking, pre & post operative patient guidance, application of first stoma bag, point of contact for complications)
  • Educate patients about life with an Ostomy, Coloplast’s Ostomy Care portfolio and support them in choosing the optimal appliance and accessory out of this portfolio
  • Ensure New patient discharge on CP products and value optimization
  • Introduce the patient to Coloplast CARE and support them with the registration by ensuring daily update of patient details on SFDC
  • Develop and maintain long-term relationships with KOLs leading to an increase in patient pool resulting in business volumes in all key accounts
  • Support the Territory Manager in implementing marketing initiatives and communication programs
  • Always ensure compliance with Coloplast code of conduct
  • Develop and maintain productive cross-functional relationships to share knowledge and leverage synergies within the organization

Requirements

  • 2+ years of nursing care experience from a reputed hospital
  • Diploma or degree in Nursing
  • Knowledge of Stoma management preferred
  • Demonstrate drive and ambition to grow themselves and Coloplast India with a positive and 'can do' attitude
  • Strong belief in alignment with Coloplast Mission, Vision and Values
  • Strong interpersonal and relationship building skills
  • Good knowledge of Microsoft Office applications including Word, Excel and PowerPoint
  • Demonstrate effective time and territory management skills, administrative capabilities

Nice to have

Knowledge of Stoma management preferred

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