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Care Service Manager

whiddon.com.au Logo

Whiddon

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Location:
Australia , Mareeba

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Whiddon, we are passionate about enriching the lives of the individuals we care for, along with their families and the communities in which we are based. Our relationship-based care model is what makes our roles purpose driven; building relationships with our residents based on individual interests and needs means this is more than just a job, it is about the friendships we create that helps us deliver outstanding care with compassion. Reporting to the Residential Service Manager (RSM), you bring to the role your strong clinical experience, you will be well adept to managing and driving clinical services to ensure positive outcomes are achieved for our clients, ensuring compliance with national aged care standards, infection control and understanding of AnAcc. In addition, you will provide crucial support to the RSM through your strong leadership qualities, people management experience and business acumen to assist in driving results to meet financial and budgetary goals and fostering a culture of service-based employee learning and development, safety, continuous improvement and teamwork. You are currently looking to step up into your next role having worked in a Senior RN or Clinical Coordinator position, or you have previously worked in a deputy position but are looking for your next role in a new environment. Our team in Maclean (Whiddon Mareeba Maclean), in the Northern Rivers region, currently has a permanent full-time position available for a Care Services Manager to join our 108-bed aged care residence, and we would love it if you would consider joining out team.

Job Responsibility:

  • Managing and driving clinical services to ensure positive outcomes are achieved for our clients
  • Ensuring compliance with national aged care standards, infection control and understanding of AnAcc
  • Providing crucial support to the RSM through strong leadership qualities, people management experience and business acumen to assist in driving results to meet financial and budgetary goals
  • Fostering a culture of service-based employee learning and development, safety, continuous improvement and teamwork

Requirements:

  • Relevant degree or tertiary qualification in nursing
  • Current AHPRA registration as a Registered Nurse
  • Prior experience in the Aged Care industry (preferred) in a senior clinical and supervisory/management position
  • Intermediate experience using a variety of software programs such as Telstra Health (or similar), along with experience using Microsoft Office suite including Word, Excel and Outlook
  • First Aid Certificate
  • Current NDIS Worker Check - NDISWC (or willing to obtain)
What we offer:
  • Comprehensive leave options to support you in mind and body (Permanent employees)
  • 5 weeks Annual Leave (or the option to cash out Annual Leave)
  • Access to Long Service Leave after 5 years
  • 12 weeks paid Parental Leave
  • Up to 5 days paid Fertility leave
  • Up to 3 days paid Community Service leave each year
  • Up to 4 days paid Compassionate leave
  • Extra public holiday per year with Frank Whiddon Day
  • Employee Assistance Program for when you need extra support
  • Salary Packaging options so you can keep more of your pay
  • Up to $611.53 per fortnight to pay your mortgage, rent, school fees, etc.
  • Up to $101.92 per fortnight to pay entertainment activities like cafes, restaurants, etc.
  • Remote living options including rent and mortgage packaging, utilities and holiday transport
  • Novated leasing, a financial wellness program, a personal car buying service and a rewards program through our partners
  • Quarterly gifts, including Cost of living voucher, ACE Day, Christmas gifting and other ad-hoc gifts from time to time
  • Access to retail benefits and perks, including great discounts, and passes to the cinema, tickets to concerts or sports events, food vouchers, and more
  • Employee Referral Program. Get paid up to $500 to refer our next Whiddon star
  • Relocation assistance and sign on bonus for team members joining us from afar
  • Learning, learning, learning. Whiddon Scholarships Programs, Leadership Development Programs, Traineeships and more
  • Get recognised for your great work! Just in Time Recognition, Milestone Celebrations, Everyday Heroes, Annual Awards night and more
  • Recognition for successfully completing your probation period
  • Locations across NSW and QLD

Additional Information:

Job Posted:
May 15, 2026

Expiration:
June 07, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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