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Are you a proactive leader with a passion for elevating the standard of home-based care? Endeavor In-Home Care is seeking a dedicated Care Manager to serve as the vital link between our clients, their families, and our caregiving team. In this role, you aren't just managing schedules; you are the architect of a premium care experience. You will ensure operational excellence, mentor our caregivers, and provide families with the peace of mind they deserve.
Job Responsibility:
Lead the 'Start of Care' process ensuring staffing and communication are flawless from day one
Act as the primary liaison for families conducting regular check-ins and coordinating care conferences including hospice care teams
Continually review and update care plans and logs including LTC to ensure they reflect the evolving goals of our clients
Manage Mediset refills and ensure timely completion
Conduct supervisory visits and annual performance reviews to ensure every caregiver exceeds Endeavor's high standards
Lead skills assessments for new hires in our lab and provide supplemental field training
Manage introductions between new clients and caregivers
Issue performance warnings or 'CON' Concerns when necessary to maintain excellence
Oversee all concierge-related care building deep relationships with key contacts at aligned senior living communities
Handle inquiries/intakes and participate in monthly marketing events to grow the Endeavor footprint
Participate in the on-call rotation and handle administrative essentials like billing distribution and phone triage
Requirements:
Proven experience in home care management, senior living, or a high-level clinical supervisory role