Care Manager

• Support Management: Assist the Registered Care Manager with the day-to-day management and coordination of the branch to ensure it operates efficiently, profitably, and delivers the highest standard of domiciliary care
• Record Keeping and Reporting: Maintain accurate records, produce reports, and investigate complaints from service users and employees
• Recruitment and Staffing: Maintain and grow the team by actively recruiting new care staff, guiding them through the recruitment process, and producing weekly staffing rotas
• Business Development: Actively seek new business opportunities and support the commercial growth of the branch
• Operational Compliance: Stay informed about up-to-date operational issues and methods. Ensure compliance with health and safety, emergency regulations, and operational policies
• Emergency Duties: Undertake out-of-office duties as necessary, including providing emergency hands-on care, undertaking on-call duties, attending social events when required, and offering emergency telephone assistance to care staff
• Liaison and Coordination: Effectively liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public at large

• Experience in Care Management: Previous experience in a managerial or supervisory capacity in the domiciliary care sector is essential
• Qualifications: NVQ/QCF Level 3 in Health and Social Care required. Level 5 in Health and Social Care is desirable or working towards
• Leadership Skills: Proven ability to effectively lead, delegate, and mentor staff
• Communication Skills: Excellent communication skills and a compassionate, empathetic nature
• Organisational Skills: High level of organisational skills with the ability to produce staffing rotas and manage multiple responsibilities
• Flexibility: Ability to work flexibly, including extended hours where necessary, and provide hands-on care during staff shortages
• Driving License: A valid driving license and access to a vehicle are required
• Work Related Car Insurance: Hold or willing to obtain work related car insurance

Level 5 in Health and Social Care

• £125 Welcome Bonus
• Refer a Friend Scheme: Earn £125 for both you and your referral
• Quarterly and Annual Carer Awards
• Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card
• Employee Assistance Programme
• Mileage Allowance
• Uniform and Infection Control Equipment
• Dedicated People and Wellbeing Team
• Comprehensive Training: Receive fast-track training, paid induction, and 3 days of on-the-job shadowing
• Growth Opportunities
• Supportive Environment
• Make a Real Difference
• Weekly or Fortnightly Pay and Pension
• Toll/Bridge/Tunnel Costs Covered