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Care Manager Registered Nurse

United States, Mint Hill 38.20 - 57.30 USD / Hour · Job Posted March 08, 2026
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Job Description

Facilitates a lifelong, proactive partnership with patients to enhance and personalize management of health-related needs. The Care Manager assesses needs, plans, coordinates, and evaluates services of patients with the goal of equipping and empowering individuals and their families to easily access resources and adopt healthy lifestyles that will increase their ability to remain in the most appropriate care setting. Care Managers focus on five primary areas: 1) population management, 2) patient self-management support, 3) transitions in care, 4) resource connection, and 5) appropriate resource utilization. Works collaboratively and maintains active communication with the multidisciplinary care team including providers, pharmacists, social workers, behavioral health specialists, and nurses to achieve timely, appropriate patient management.

Job Responsibility

  • Facilitates a lifelong, proactive partnership with patients to enhance and personalize management of health-related needs
  • Assesses needs, plans, coordinates, and evaluates services of patients with the goal of equipping and empowering individuals and their families to easily access resources and adopt healthy lifestyles
  • Focus on five primary areas: 1) population management, 2) patient self-management support, 3) transitions in care, 4) resource connection, and 5) appropriate resource utilization
  • Works collaboratively and maintains active communication with the multidisciplinary care team including providers, pharmacists, social workers, behavioral health specialists, and nurses to achieve timely, appropriate patient management
  • Utilizes RN process as a framework to focus the activities of the healthcare team on the achievement of optimal outcomes, resource utilization, clinical expertise, and improvement strategies
  • Interacts with patients, professionals, and the community to achieve continuity of care, coordination of services and to document plans of care across multiple care settings
  • Conducts or participates in comprehensive “all-system” needs assessment for identified patients
  • knowledgeable of appropriate care-related services to match identified needs disease management for health maintenance, and appropriate clinical goal expectations/outcomes for identified population
  • Develops and maintains accurate case records of each referred customer/patient
  • Documents fully and accurately
  • knowledgeable of and utilizes accurate computer databases and documentation systems
  • Maintains knowledge of various reimbursement criteria and documentation necessary for reimbursement, including Medicaid, Medicare, and Managed Care
  • Demonstrates leadership in the professional practice of nursing evaluating his or her own nursing practice in relation to professional practice standards and guidelines, relevant statues, rules and regulations

Requirements

  • BSN required
  • Masters preferred
  • Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside
  • Two years' experience required in health care
  • Experience includes case management/discharge planning in one of the following settings: Acute care, Home care, LTC care, Physician Office, or Managed Care company
  • Appropriate professional certification required within 3 years of hire date
  • Clinical competence in disease management and case management principles
  • Must possess excellent interpersonal communication and negotiation skills, problem-solving skills, strong organizational and time management skills, and the ability to work independently and as a member of the care team
  • Requires demonstrated knowledge and proficiency in appropriate tools
  • BLS required per policy guidelines
  • 3+ years RN: Experience in case management, triage, with prior telephonic/remote experience
  • Strong background in Med/Surg Nursing with a Cardiac/Stroke focus
  • Must have high speed internet
  • Must live within 1 hour of Mint Hill, NC Primary Care office

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

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