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Are you a dedicated community professional passionate about helping others maintain their independence? We are seeking a Case/Care Manager to deliver person-centered, enablement-focused care. In this role, you will be the primary point of contact for our clients, ensuring they receive the support they need to thrive at home while adhering to the National Standards of Practice for Case Management and the National Code of Ethics.
Job Responsibility:
Deliver evidence-based practice across various programs (HCP, CHSP, DVA, and Community Housing)
Conduct holistic assessments to develop collaborative, strengths-based Care Plans that respect client choice and decision-making
Manage and monitor individualized client budgets, ensuring effective utilization of funds and resources
Partner with Nursing, Allied Health, and Medical Practitioners to facilitate referrals and address complex clinical needs
Maintain accurate, up-to-date documentation and contribute to continuous improvement initiatives
Develop positive working relationships with local professionals and agencies to improve client outcomes
Requirements:
A relevant tertiary qualification in the community sector
Proven experience in case management within the aged, community, or disability sectors, particularly with complex needs
A commitment to reablement-focused care and culturally appropriate service delivery (CALD, ATSI, and Special Needs)
Understanding of individualized client funding and experience in budget monitoring
Highly developed interpersonal and negotiation skills to engage with diverse stakeholders
Proficiency in Microsoft Office Suite and the ability to adapt to new databases
A valid Driver’s Licence and insured motor vehicle are essential
What we offer:
plus super
A supportive operational environment where you can truly influence the quality of life for your clients through responsive and flexible service provision