CrawlJobs Logo

Care Management Specialist II

lacare.org Logo

L.A. Care Health Plan

Location Icon

Location:
United States , Los Angeles

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

88854.00 - 142166.00 USD / Year

Job Description:

The Care Management Specialist II utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines.

Job Responsibility:

  • Utilizes clinical skills and training to perform essential functions of care management
  • Manages a specified caseload across the entire continuum of programmatic levels
  • Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment
  • Applies clinical knowledge and experience to evaluate information regarding prospective care management members
  • Conducts Care Management services for the most complex and vulnerable members
  • Collaborates with primary care physician and other treating professionals as appropriate
  • Employs engagement techniques to build relationships with members and their authorized representatives
  • Notifies Care Coordinators and CHWs of members needs
  • Performs field assessment and care coordination functions in community settings
  • Provides effective care management for Individualized Care Plan summary and interventions
  • Facilitates appropriate use of resources and coordinates necessary services
  • Encourages member and family empowerment through education
  • Monitors and evaluates member progress
  • Uses claims and care management software to document interactions
  • Provides ongoing direction and support to internal customers
  • Responsible for staying current with best practices

Requirements:

  • Associate's Degree in Nursing for Registered Nurses
  • Master's Degree in Social Work for Licensed Clinical Social Workers
  • Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting
  • Experience providing care management with complex/catastrophic conditions
  • Current knowledge of clinical standards of care and disease processes
  • Critical thinking skill
  • Excellent customer service skills
  • Ability to clinically analyze the most complex cases
  • Ability to triage immediate member health and safety risks
  • Ability to sensitively manage member or family responses
  • Strong verbal and written communications skills
  • Ability to use a personal computer, and knowledge of medical information systems
  • Knowledge of and ability to comply with HIPAA compliance
  • Ability to interview, assess and coordinate care
  • Ability to prioritize caseload
  • Knowledge of community resources
  • Knowledge of Medi-Cal and Medicare regulations
  • Ability to work as a part of a diverse team
  • Registered Nurse (RN)
  • current and unrestricted California License OR Licensed Clinical Social Worker
  • current and unrestricted California License
  • Travel to offsite locations for work

Nice to have:

  • Bachelor's Degree in Nursing for Registered Nurses
  • Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese
  • Certified Case Manager (CCM)
  • Accredited Case Manager (ACM) Certification
  • Case Management Nurse – Board Certified (CMGT-BC)
What we offer:
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Care Management Specialist II

Safety Specialist II – Construction Management

Assists the Senior Construction Safety Project Manager to ensure a safe and heal...
Location
Location
United States , Needham
Salary
Salary:
37.76 - 60.41 USD / Hour
childrenshospital.org Logo
Boston Children's Hospital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A high school degree and 3 years of relatable experience and technical training in Life Safety is required
  • A Bachelor’s degree in Industrial Hygiene, Safety, Occupational Health, or a related scientific field and 1 yr is preferred
  • Communication skills to effectively deal with conflicting views or issues and mediate fair solutions
  • Very strong writing and math background for writing policy and compiling/collecting data
  • OSHA 500 Authorized Trainer, CIC-Certificate in Infection Control is required
  • Certifications in life safety, emergency response, hazardous materials management and safety management, is preferred
Job Responsibility
Job Responsibility
  • Conduct regular inspections of patient and non-patient areas helping to maintain a safe and compliant environment in the hospital
  • Work tactfully with client depts to ensure that non-compliant situations are addressed
  • Provide assistance and direction to Safety Specialist I
  • Assist Sr PM with routine admin tasks
  • Conduct routine reports, drills, and training for hospital staff
  • Support existing Construction Safety operations focused on construction permitting (PCRA), ICRA Assessments, contractor eForm submission reviews, Life Safety Compliance (ILSM Alerts), and Fire Stopping Policy compliance
  • Represent the Environmental Health & Safety (EHS) Department at committee meetings as assigned by the PM and present, take minutes and report back at the request of the PM
  • Respond to emergencies as a Safety On-Call Officer
  • Supports existing ICRA 2.0 compliance working with facilities project management, contractors and engineering department management personnel, including providing regular training on policy updates
  • Assist the Sr PM with high priority projects such as: hazardous drugs training and sampling, hazard assessments, exposure assessments, Environment of Care risks, and maintenance at Hospital satellite locations
What we offer
What we offer
  • flexible schedules
  • affordable health, vision and dental insurance
  • child care and student loan subsidies
  • generous levels of time off
  • 403(b) Retirement Savings plan
  • Pension
  • Tuition and certain License and Certification Reimbursement
  • cell phone plan discounts
  • discounted rates on T-passes
  • Fulltime
Read More
Arrow Right

Medical Appeals/Grievance Specialist II - Registered Nurse

Responsible for utilizing clinical acumen and managed care expertise related to ...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year experience in clinical and health insurance or other healthcare related field
  • 3 years experience in clinical and health insurance or other healthcare related field AND 1 year Managed care experience with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
  • 5 years experience in clinical and health insurance or other healthcare related field AND 2 years Managed care experience with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
  • 8 years experience in clinical and health insurance or other healthcare related field AND 3 years above satisfactory job performance in the managed care environment with a focus in Utilization Management (UM), Prior Authorization (PA), Claims, Case Management and/or Medical Appeals and Grievance (MAG)
  • Associate’s Degree in a healthcare field of study or Nursing Diploma
  • Active, current, and unrestricted license to practice in the State of Arizona (a state in the United States) or a compact state as a Registered Nurse (RN), a Physical Therapist (PT) or a Licensed Master Social Worker LMSW.
  • Intermediate PC proficiency
  • Intermediate skill using office equipment, including copiers, fax machines, scanner and telephones
  • Maintain confidentiality and privacy
  • Advanced clinical knowledge
Job Responsibility
Job Responsibility
  • Perform in-depth analysis, clinical review and resolution of provider appeals/inquiries, corrected claims and subscriber reconsiderations, member appeals, corrected claims and provider grievances for all lines of business
  • Identify, research, process, resolve and respond to customer inquiries primarily through written / verbal communication.
  • Respond to a diverse and high volume of health insurance appeal related correspondence on a daily basis.
  • Analyze medical records and apply medical necessity criteria and benefit plan requirements to determine the appropriateness of appeal, grievance and reconsideration requests.
  • Maintain complete and accurate records per department policy.
  • Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines and required by State, Federal and other accrediting organizations.
  • Demonstrate ability to apply plan policies and procedures effectively.
  • Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries.
  • Attend staff and interdepartmental meetings.
  • Participate in continuing education and current developments in the fields of medicine and managed care.
  • Fulltime
Read More
Arrow Right

Property Administrative Specialist II

Property Administrative Specialist II position at The Ritz-Carlton Aruba, respon...
Location
Location
Aruba
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Enter and retrieve information contained in computer databases using keyboard, mouse, or trackball
  • Update records, files, reservations
  • Answer inquiries from guests
  • Transmit information or documents using computer, mail, or facsimile machine
  • Operate standard office equipment
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
  • Handle incoming and outgoing mail
  • Create and maintain computer- and paper-based filing systems
  • Compile, copy, sort, and file records
  • Enter and locate work-related information using computers and/or point of sale systems
Job Responsibility
Job Responsibility
  • Deliver 'Gold Standards' of The Ritz-Carlton graciously and thoughtfully every day
  • Learn and exemplify Employee Promise, Credo and Service Values
  • Ensure excellence in the care and comfort of guests
  • Create experiences so exceptional that long after a guest stays, the experience stays with them
What we offer
What we offer
  • Equal opportunity employment
  • Valued and celebrated unique backgrounds
  • Creative, thoughtful and compassionate work environment
  • Chance to be proud of the work you do
  • Global team belonging
  • Becoming the best version of you
  • Fulltime
Read More
Arrow Right

Provider Enrollment Specialist II - HP Enrollment Eligibility

Coordinates Medicare and Medicaid enrollment/re-enrollment and managed care cred...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • 1-3 years of Payer Enrollment experience
  • Solid knowledge and utilization of PC applications to include WORD, EXCEL, ACCESS
  • Excellent written and verbal communication skills
  • Excellent organization and planning skills with demonstrated teamwork skills
  • Proven ability to interact with all levels of management and other Associates
Job Responsibility
Job Responsibility
  • Collects and maintains data on providers for Medicare and Medicaid enrollment
  • Prepares and submits applications to Medicare and Medicaid for new provider enrollments and existing provider updates
  • follows up by telephone or in writing, with carriers regarding application status
  • Complies with Medicare and Medicaid provider enrollment guidelines
  • Requests NPI numbers for providers and clinics as necessary and maintains NPI files
  • Follows up, either by telephone or in writing, with insurance companies and patients regarding the processing of outstanding claims and/or appeals
  • Generates various reports to identify outstanding claims issues with provider numbers and non-payment
  • Communicates information to appropriate personnel
  • Educates staff on corrections, e.g.. front-end entry errors in a positive, constructive manner
  • Collects and reviews managed care contracts for correct billing and payment terms
  • Fulltime
Read More
Arrow Right

Care Management Specialist II, D-SNP Team

The Care Management Specialist II utilizes clinical skills and training to perfo...
Location
Location
United States , Los Angeles
Salary
Salary:
88854.00 - 142166.00 USD / Year
lacare.org Logo
L.A. Care Health Plan
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate's Degree in Nursing for Registered Nurses OR Master's Degree in Social Work for Licensed Clinical Social Workers
  • Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments
  • Experience providing care management with complex/catastrophic conditions
  • Current knowledge of clinical standards of care and disease processes
  • Critical thinking skill
  • Excellent customer service skills
  • Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions
  • Ability to triage immediate member health and safety risks
  • Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping
  • Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders
Job Responsibility
Job Responsibility
  • Utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines
  • Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases
  • Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner
  • Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit
  • Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team
  • Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines
  • Uses claims processing and care management software to look up member information, document contacts, and track member progress
  • Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs
  • Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives
  • reviewing member claims histories and identifies intervention opportunities through the professional standards of practice
What we offer
What we offer
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)
  • Fulltime
Read More
Arrow Right

Clinical Laboratory QC Specialist

The Clinical Laboratory Quality Control (QC) Specialist I performs and functions...
Location
Location
United States , Madison
Salary
Salary:
76000.00 - 125000.00 USD / Year
exactsciences.com Logo
Exact Sciences
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in chemical, biological, or clinical laboratory sciences or medical technology from an accredited institution
  • For a degree not one of those listed above: 90 semester hours which must include 16 semester hours in chemistry (6 of which must be in inorganic chemistry)
  • 16 semester hours in biology courses and 3 semester hours of math
  • 2+ years of experience in a laboratory setting
  • 1+ years of experience performing, reviewing and understanding quality control on a routine basis
  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation
  • Authorization to work in the United States without sponsorship
Job Responsibility
Job Responsibility
  • All assigned job duties are performed following laboratory policies and procedures
  • Responsible for running daily QC scripts using statistical software and reviewing generated daily QC data
  • Responsible for identifying quality control issues, errors, and trends and promptly informing QC Specialist II and/or other QC team members of issues identified
  • May be requested to assist QC Specialist II and/or other QC team members in investigation of quality control issues, errors, and trends
  • May be requested to assist QC Specialist II and/or other QC team members in preparation of monthly quality control reports
  • Responsible for performing validations, verifications, and studies under the guidance of the QC Specialist II and/or other QC team members
  • Responsible for obtaining validation, verification, and study data for review
  • May be requested to assist in review of validation, verification, and study data
  • Assists QC Supervisor, QC Lead, and other QC team members in ensuring that all section turn-around times are maintained
  • Assists the QC Supervisor, QC Lead, and other QC team members by escalating concerns and answering technical questions from laboratory staff and others in Exact Sciences labs, as appropriate
What we offer
What we offer
  • paid time off (including days for vacation, holidays, volunteering, and personal time)
  • paid leave for parents and caregivers
  • a retirement savings plan
  • wellness support
  • health benefits including medical, prescription drug, dental, and vision coverage
  • bonus eligible
  • Fulltime
Read More
Arrow Right
New

Social Worker II, Ryan White Care Program

The Social Worker II plays a vital role in delivering compassionate, patient‑cen...
Location
Location
United States , Winston Salem
Salary
Salary:
30.70 - 46.05 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in Social Work (MSW) from a Council on Social Work Education (CSWE)–accredited program preferred
  • Consideration will be given to candidates with a master’s degree in a health services–related field or a bachelor’s degree in social work with relevant experience
  • Social work and/or medical case management experience in a healthcare setting is desirable
  • Demonstrated ability to provide age‑ and developmentally appropriate care and to work collaboratively within an interdisciplinary team
Job Responsibility
Job Responsibility
  • Identify patients who would benefit from medical case management services through initial screening and ongoing assessment
  • Conduct comprehensive biopsychosocial assessments by interviewing patients and families and evaluating clinical and social determinants of health
  • Develop, implement, and regularly reassess individualized care plans and acuity scores in accordance with Ryan White program policies and requirements
  • Provide continuous monitoring of patient progress toward treatment goals and adjust care plans as needed
  • Initiate and coordinate appropriate internal and external referrals to address medical, psychosocial, financial, and community support needs
  • Facilitate access to healthcare coverage and medications by collaborating with Patient Navigators and assisting with enrollment in the Healthcare Marketplace, HMAP, co‑payment assistance, patient assistance, and 340B programs
  • Collaborate with Patient Navigators, Triage Nurses, and Disease Intervention Specialist Bridge Counselors to support patients who are lost to care and promote re‑engagement using evidence‑based treatment and prevention strategies
  • Advocate on behalf of patients to address unmet needs and reduce barriers to effective care
  • Participate actively in weekly multidisciplinary team meetings, clinical conferences, staff meetings, and assigned committees or task forces
  • Collaborate with the care team to develop and implement discharge plans that support patient progression through the continuum of care
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Fulltime
Read More
Arrow Right

Inventory Specialist II

The Inventory Specialist II at Children’s Hospital Los Angeles is responsible fo...
Location
Location
United States , Los Angeles
Salary
Salary:
39603.00 - 65062.00 USD / Year
chla.org Logo
Children's Hospital Los Angeles
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in inventory management or supply chain roles
  • Strong knowledge of medical supplies, including preference cards and case cart setups
  • Proficiency with inventory management software and barcode scanning technologies
  • Demonstrated problem-solving skills
  • Considerable, standing, walking, reaching, stooping, bending, kneeling, crouching
  • Proficient in the safe operation and handling of manual and electric pallet jacks, dollies, and other warehouse transportation equipment
  • Experienced in moving, loading, and unloading materials efficiently while adhering to safety protocols
  • Ability to lift and transport supplies up to 60 pounds as needed
  • Knowledgeable of equipment maintenance procedures and able to perform basic inspections before use
  • High school diploma or equivalent
Job Responsibility
Job Responsibility
  • Overseeing and optimizing inventory management across perioperative and/or distribution service areas
  • Ensure accurate par-level maintenance, timely replenishment, and financial accountability for medical supplies and implants
  • Collaborate with clinical, procurement, and supply chain teams to maintain data integrity, resolve stock issues, and support continuous operational improvement
  • Provide mentorship and training to junior staff, uphold compliance standards, and foster a culture of teamwork to ensure uninterrupted support for patient care areas
What we offer
What we offer
  • Competitive compensation package
  • Robust benefits program
  • Fulltime
Read More
Arrow Right