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Care Management Coordinator

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CVS Health

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Location:
United States , Work at Home, Georgia

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Category:
Nursing

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Contract Type:
Employment contract

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Salary:

21.10 - 36.78 USD / Hour
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Job offer has expired

Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility:

  • Conduct the annual Health Risk Survey to support needs identification for the member's Individual Plan of Care
  • Inform the assigned care manager of newly identified health/safety risks or service needs
  • Complete care coordination activities delegated by the care manager within an established timeframe
  • Inform the assigned care manager and/or associate manager of any identified quality of care issues
  • Passionately support the member's care coordination needs and drive solutions to address those needs
  • Use problem-solving skills to find alternative contact information for members who are unreachable by care management
  • Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health
  • Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies

Requirements:

  • 2+ years in behavioral health, social services, or a related field relevant to the program focus
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and capable of utilizing these tools effectively in the Care Management Coordinator role
  • Access to a private, dedicated space to conduct work effectively to meet the requirements of the position
  • Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted

Nice to have:

  • Case management and discharge planning experience
  • Managed care experience
What we offer:
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs

Additional Information:

Job Posted:
April 24, 2026

Expiration:
May 01, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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