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Care Management Coordinator

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Florida

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

21.10 - 36.78 USD / Hour

Job Description:

As a vital member of our Special Needs Plan (SNP) care team, the Care Coordinator (CC) is responsible for coordinating care for our members through close collaboration with the Care Manager, Social Worker, and other interdisciplinary team members. This role involves evaluating member needs through the annual Health Risk Survey, addressing social determinants of health (SDoH), coordinating care across the continuum, and closing gaps in preventive and health maintenance care.

Job Responsibility:

  • conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care
  • inform the assigned care manager of newly identified health/safety risks or service needs
  • complete care coordination activities delegated by the care manager within an established timeframe
  • inform the assigned care manager and/or associate manager of any identified quality of care issues
  • passionately support the member’s care coordination needs and drive solutions to address those needs
  • use problem-solving skills to find alternative contact information for members who are unreachable by care management
  • employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health
  • adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies

Requirements:

  • 2+ years in behavioral health, social services, or a related field relevant to the program focus
  • proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and capable of utilizing these tools effectively in the CM Coordinator role
  • access to a private, dedicated workspace to fulfill job requirements effectively

Nice to have:

  • case management and discharge planning experience
  • managed care experience
What we offer:
  • affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • employee stock purchase plan
  • wellness screenings
  • tobacco cessation and weight management programs
  • confidential counseling
  • financial coaching
  • paid time off
  • flexible work schedules
  • family leave
  • dependent care resources
  • colleague assistance programs
  • tuition assistance
  • retiree medical access

Additional Information:

Job Posted:
August 02, 2025

Expiration:
August 11, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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