Care Home Administrator Job at 360 Resourcing Solutions (Tunstall, Stoke-on-Trent)

Care Home Administrator

360 Resourcing Solutions

Location:
United Kingdom , Tunstall, Stoke-on-Trent

Category:
Office Administration

Contract Type:
Not provided

Salary:

12.80 GBP / Hour

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Job Description:

Harbour Healthcare are recruiting for a Admin assistant in Tunstall, Stoke on Trent. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other. This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals. The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office.

Job Responsibility:

Processing payroll details for all employees. Use of Cold Harbour system
Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required
Maintaining and updating compliance dashboards such as NMDS and training platforms
Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously
Filing
Answering telephone calls and liaising with clients, their relatives, and external stakeholders
Taking minutes of meetings
Adhering to current GDPR requirements
Writing letters and emails
Providing general administrative support to the management and home.

Requirements:

Excellent written and verbal communication skills
Proficiency using Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks.

What we offer:

Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more
FREE face-to-face counselling, for you and your family
Staff recognition award ceremonies
£30 voucher available every month for the nominated ‘Employee of the month’
Opportunities for training and career progression
Salary Sacrifice Pension scheme
Blue Light Card – up to 50% discount across 100’s of retailers
Access to a FREE eye test and discounted glasses
Cashback card – save up to £500 annually, can be used at over 80 big brands
Wellbeing portal: FREE meditation series, FREE wellbeing podcasts & live virtual events, FREE mental health support programmes, FREE workout plans, FREE Live digital gym classes, FREE mindset and wellbeing series
Seasonal Company events, competitions and incentives
Refer a friend scheme – earn upto £250 when referring a friend to work for Harbour Healthcare
On-site parking

Additional Information:

Job Posted:
January 18, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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