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Harbour Healthcare is seeking an experienced and organised Care Home Administrator to join our friendly team at Brockwell Court Care Home in Consett.
Job Responsibility
Processing payroll information using the Careblox system
Maintaining accurate employee and resident records, ensuring compliance at all times
Monitoring and updating compliance systems, including NMDS and training platforms
Supporting recruitment activities, including application processing, pre-employment checks, onboarding, and training administration
Managing filing systems and maintaining confidential records
Answering telephone enquiries and liaising with residents, relatives, professionals, and external agencies
Taking accurate minutes at meetings
Preparing correspondence, reports, letters, and emails
Ensuring compliance with GDPR and company policies
Providing comprehensive administrative support to the Home Manager and wider management team
Requirements
Previous administrative experience
Excellent written and verbal communication skills
Strong organisational and time-management abilities
Confidence using Microsoft Office applications
Experience working with office equipment and administrative systems
A professional and friendly approach
The ability to multitask and prioritise effectively
A proactive, resourceful, and problem-solving mindset
High levels of accuracy and attention to detail
What we offer
Discounts on shopping, travel, entertainment, dining, and more
Free face-to-face counselling for you and your family
Monthly Employee of the Month award with a £30 voucher
Staff recognition events and celebrations
Ongoing training and career development opportunities
Salary Sacrifice Pension Scheme
Blue Light Card discounts of up to 50% at hundreds of retailers
Free eye tests and discounted glasses
Cashback card offering savings of up to £500 per year
Access to wellbeing portal including free meditation programmes, mental health support, live virtual fitness classes, workout plans, wellbeing podcasts and events
Seasonal company events, competitions, and incentives
Refer a Friend Scheme – earn up to £250 per referral