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Care Home Administrator

United Kingdom, Consett Employment contract 12.88 GBP / Hour · Job Posted June 10, 2026
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Job Description

Harbour Healthcare is seeking an experienced and organised Care Home Administrator to join our friendly team at Brockwell Court Care Home in Consett.

Job Responsibility

  • Processing payroll information using the Careblox system
  • Maintaining accurate employee and resident records, ensuring compliance at all times
  • Monitoring and updating compliance systems, including NMDS and training platforms
  • Supporting recruitment activities, including application processing, pre-employment checks, onboarding, and training administration
  • Managing filing systems and maintaining confidential records
  • Answering telephone enquiries and liaising with residents, relatives, professionals, and external agencies
  • Taking accurate minutes at meetings
  • Preparing correspondence, reports, letters, and emails
  • Ensuring compliance with GDPR and company policies
  • Providing comprehensive administrative support to the Home Manager and wider management team

Requirements

  • Previous administrative experience
  • Excellent written and verbal communication skills
  • Strong organisational and time-management abilities
  • Confidence using Microsoft Office applications
  • Experience working with office equipment and administrative systems
  • A professional and friendly approach
  • The ability to multitask and prioritise effectively
  • A proactive, resourceful, and problem-solving mindset
  • High levels of accuracy and attention to detail

What we offer

  • Discounts on shopping, travel, entertainment, dining, and more
  • Free face-to-face counselling for you and your family
  • Monthly Employee of the Month award with a £30 voucher
  • Staff recognition events and celebrations
  • Ongoing training and career development opportunities
  • Salary Sacrifice Pension Scheme
  • Blue Light Card discounts of up to 50% at hundreds of retailers
  • Free eye tests and discounted glasses
  • Cashback card offering savings of up to £500 per year
  • Access to wellbeing portal including free meditation programmes, mental health support, live virtual fitness classes, workout plans, wellbeing podcasts and events
  • Seasonal company events, competitions, and incentives
  • Refer a Friend Scheme – earn up to £250 per referral
  • Free on-site parking

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