Care Delivery Analytics Data Analyst II Job at L.A. Care Health Plan (Los Angeles)

Job Description

The Care Delivery Analytics Data Analyst II collaborates and contributes in the design, development, and delivery of analytic solutions that inform operational, quality, and financial performance across the organization. This focuses on transforming business questions into structured, validated, and well-communicated analytic outputs using approved enterprise data assets and governance standards. The Data Analyst II contributes to every stage of the analytics lifecycle from intake through code development, peer review, and ongoing maintenance and plays a key role in ensuring data accuracy and consistency across recurring enterprise reports and dashboards.

Job Responsibility

Translate defined business questions into structured analytic requirements and specifications
Participate in structured requirements elicitation, documentation, and verification
Develop and automate recurring reports and dashboards, applying standardized definitions and refresh cycles (daily, weekly, monthly, quarterly)
Validate data integrity and ensure compliance with data lineage and governance standards
Contribute to analytic code review and continuous integration processes to maintain transparency, version control, and quality
Collaborate with IT, business partners, and fellow analysts to resolve data issues and confirm analytic accuracy
Apply foundational statistical methods (e.g., control charts, variance analysis) to interpret patterns in performance
Participate in project tracking and post-implementation review to ensure solutions deliver measurable business value
Perform other duties as assigned

Requirements

Bachelor's Degree (or equivalent education/experience)
At least 3 years of experience in analytics, data management, or reporting, preferably within healthcare, managed care, or a related industry
Hands-on experience with SQL, reporting tools (Tableau, Power BI), and operational dashboards
Experience in one or more domains (Authorization & Claims, Population Health, Quality, etc.) at a functional or project level
Experience analyzing community supports, care management, health education, Managed Long-Term Support Services (MLTSS), and intervention programs
Experience translating data into actionable insights to guide interventions, resource allocation, program improvements, and new ideas for member programs based on population needs
Proficient in SQL for complex exploratory analysis and foundational Extract, Transform, and Load (ETL) work
Working knowledge of Tableau for building standard visualizations and dashboards
Knowledge of version control tools (e.g., Git, GitHub) and collaborative development workflows
Ability to conduct analyses to identify trends, patterns, and opportunities across organizational data
Ability to translate business questions into structured requirements and actionable insights
Ability to apply descriptive statistics and basic trend analysis to support operational decision-making
Knowledge of general operations and performance drivers in a complex, data driven organization
Ability to use Jira or Atlassian tools for task tracking and coordination within analytics projects
Ability to communicate findings effectively to business partners with varying technical backgrounds
Ability to work on multiple assignments simultaneously, prioritize tasks and know when to escalate issues
Ability to work under challenging deadlines
Ability to evaluate population level outcomes and operational performance metrics
Knowledge of population health management frameworks and social determinants of health

Nice to have

Master's Degree
Experience in health plan operations or managed care analytics
Experience participating in enterprise reporting or dashboard projects with governance standards
Experience understanding and responding to ongoing California Department of Health Care Services (DHCS) requirements for various programs, such as CalAIM
Tableau Certified Data Analyst or Tableau Desktop Specialist
Microsoft Certified: Power BI Data Analyst Associate
Snowflake SnowPro Core Certification
SnowPro® Specialty: Snowpark Certification
Certified Health Data Analyst (CHDA)
Certified Analytics Professional (CAP)
SQL Certification (e.g., DataCamp SQL Associate Certificate, Codecademy SQL Professional Certification, W3Schools SQL Certification)

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

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Care Delivery Analytics Data Analyst II

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