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As a Care Coordinator, you will play a crucial role as a primary liaison between our support workers and clients. If you are energetic, adaptable, and committed to delivering an outstanding customer experience through effective multitasking, then this role could be an ideal fit for you.
Job Responsibility:
Play a crucial role as a primary liaison between our support workers and clients
Deliver an outstanding customer experience through effective multitasking
Requirements:
Minimum 1 year experience in a similar role
Prior experience in care coordination
Exceptional customer service skills
Strong ability to thrive under pressure, manage time efficiently, and take initiative
Proven influencing skills
Effective telephone etiquette, ability to build relationships, actively listen, and communicate clearly across all levels
Willingness to participate in an on-call system during out-of-office hours