Care Coordinator Job at 360 Resourcing Solutions (Birkenhead)

Care Coordinator

360 Resourcing Solutions

Location:
United Kingdom , Birkenhead

Category:
Nursing

Contract Type:
Not provided

Salary:

13.75 GBP / Hour

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Job Description:

At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services deliver essential support to individuals in the comfort of their own homes. As a Care Coordinator, you will play a vital role in coordinating home care services, ensuring operational efficiency, and maintaining high standards of care. If you are passionate about making a positive impact and excel in a dynamic environment, we would love to hear from you!

Job Responsibility:

Coordinate Home Care Services: Manage and coordinate home care services to ensure efficient delivery and high standards of care
Support Care Management: Assist in maintaining records, producing reports, and investigating complaints from service users and employees
Produce Staffing Rotas: Create and manage weekly staffing rotas to ensure adequate coverage and support
Operational Awareness: Stay informed about current operational issues and methods. Ensure compliance with health and safety regulations, emergency procedures, and company policies
Emergency Duties: Undertake out-of-office duties when necessary, including providing emergency hands-on care, on-call duties, attending social events when required, and offering emergency telephone assistance to care staff
Liaise with Stakeholders: Effectively communicate and coordinate with other departments, employees, key stakeholders such as commissioners, customers, and the public
Additional Duties: Perform other duties as requested to support the branch’s success

Requirements:

NVQ/QCF 3 (or working towards) in Health and Social Care or related field
Previous experience in a similar role within the domiciliary care sector
Proven ability to effectively lead, delegate, and mentor staff
Previous experience in a care role, with a genuine passion for helping others is essential
High level of organisational skills and reliability with the ability to manage staffing rotas and multiple responsibilities
Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our clients
Ensure that all care tasks and wellbeing checks are managed with care and professionalism
Willingness to undergo necessary background checks
Ability to work in the office and deliver home care when required
Ability to work on weekends as required
A clean, valid driver’s license and reliable vehicle are required
Hold or willing to obtain work related car insurance

What we offer:

£125 Welcome Bonus
Refer a Friend Scheme: Earn £125 for both you and your referral
Quarterly and Annual Carer Awards
Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
Employee Assistance Programme: Access free, practical, and impartial support for you and your family
Mileage Allowance
Toll/Bridge/Tunnel Costs Covered
Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment
Dedicated People and Wellbeing Team
Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development
Growth Opportunities
Supportive Environment
Weekly or Fortnightly Pay and Pension

Additional Information:

Job Posted:
January 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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