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Care Coordinator

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360 Resourcing Solutions

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Location:
United Kingdom , St Helens

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

29757.00 GBP / Year
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Job Description:

Position: Care Coordinator (Domiciliary Care). Shifts Available: Monday to Friday, 37.5 hours per week, with availability to be on call or work weekends where necessary.

Job Responsibility:

  • Coordinate Home Care Services: Manage and coordinate home care services to ensure efficient delivery and high standards of care
  • Support Care Management: Assist in maintaining records, producing reports, and investigating complaints from service users and employees
  • Produce Staffing Rotas: Create and manage weekly staffing rotas to ensure adequate coverage and support
  • Operational Awareness: Stay informed about current operational issues and methods. Ensure compliance with health and safety regulations, emergency procedures, and company policies
  • Emergency Duties: Undertake out-of-office duties when necessary, including providing emergency hands-on care, on-call duties, attending social events when required, and offering emergency telephone assistance to care staff
  • Additional Duties: Perform other duties as requested to support the branch’s success

Requirements:

  • NVQ/QCF 3 (or working towards) in Health and Social Care or related field
  • Previous experience in a similar role within the domiciliary care sector
  • Proven ability to monitor and improve quality standards, develop new processes, and ensure compliance with regulations
  • Proven ability to effectively lead, delegate, and mentor staff
  • Previous experience in a care role, with a genuine passion for helping others is essential
  • Excellent communication skills with a compassionate and empathetic nature
  • High level of organisational skills and reliability with the ability to manage staffing rotas and multiple responsibilities
  • Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our clients
  • Ensure that all care tasks and wellbeing checks are managed with care and professionalism
  • Willingness to undergo necessary background checks
  • Ability to work in the office and deliver home care when required
  • Ability to work on weekends as required
  • A clean, valid driver’s license and reliable vehicle are required
  • Hold or willing to obtain work related car insurance
What we offer:
  • Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply)
  • Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards
  • Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
  • Employee Assistance Programme: Access free, practical, and impartial support for you and your family
  • Mileage Allowance: We offer a mileage allowance to cover the costs of travel during your visits
  • Toll/Bridge/Tunnel Costs Covered: We cover costs incurred if you need to take a toll road, bridge, or tunnel route to and from your ICare place of work (terms and conditions apply)
  • Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment
  • Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing
  • Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career
  • Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement
  • Supportive Environment: ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded
  • Champion Sustainability in Healthcare: We’re leading the way in environmentally responsible healthcare and are committed to reducing our environmental footprint. Through our Carbon Reduction Plan, we've cut emissions by 88.8% since 2019 and are on track to achieve Net Zero emissions by 2030
  • Weekly or Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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