Care Coordinator Job at 360 Resourcing Solutions (St Helens)

Care Coordinator

360 Resourcing Solutions

Location:
United Kingdom , St Helens

Category:
Office Administration

Contract Type:
Employment contract

Salary:

29757.00 GBP / Year

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Job Description:

Position: Care Coordinator (Domiciliary Care). Shifts Available: Monday to Friday, 37.5 hours per week, with availability to be on call or work weekends where necessary. Why Work with ICare Group? Refer a Friend Scheme, Quarterly and Annual Carer Awards, Blue Light Card, Employee Assistance Programme, Mileage Allowance, Toll/Bridge/Tunnel Costs Covered, Uniform and Infection Control Equipment, Dedicated People and Wellbeing Team, Comprehensive Training, Growth Opportunities, Supportive Environment, Champion Sustainability in Healthcare, Weekly or Fortnightly Pay and Pension.

Job Responsibility:

Coordinate Home Care Services: Manage and coordinate home care services to ensure efficient delivery and high standards of care
Support Care Management: Assist in maintaining records, producing reports, and investigating complaints from service users and employees
Produce Staffing Rotas: Create and manage weekly staffing rotas to ensure adequate coverage and support
Operational Awareness: Stay informed about current operational issues and methods. Ensure compliance with health and safety regulations, emergency procedures, and company policies
Emergency Duties: Undertake out-of-office duties when necessary, including providing emergency hands-on care, on-call duties, attending social events when required, and offering emergency telephone assistance to care staff
Additional Duties: Perform other duties as requested to support the branch’s success

Requirements:

NVQ/QCF 3 (or working towards) in Health and Social Care or related field
Previous experience in a similar role within the domiciliary care sector
Proven ability to monitor and improve quality standards, develop new processes, and ensure compliance with regulations
Proven ability to effectively lead, delegate, and mentor staff
Previous experience in a care role, with a genuine passion for helping others is essential
Excellent communication skills with a compassionate and empathetic nature
High level of organisational skills and reliability with the ability to manage staffing rotas and multiple responsibilities
Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our clients
Ensure that all care tasks and wellbeing checks are managed with care and professionalism
Willingness to undergo necessary background checks
Ability to work in the office and deliver home care when required
Ability to work on weekends as required
A clean, valid driver's license and reliable vehicle are required
Hold or willing to obtain work related car insurance

What we offer:

Refer a Friend Scheme: Earn £125 for both you and your referral
Quarterly and Annual Carer Awards
Blue Light Card reimbursement
Employee Assistance Programme
Mileage Allowance
Toll/Bridge/Tunnel Costs Covered
Uniform and Infection Control Equipment
Dedicated People and Wellbeing Team
Comprehensive Training with Fast-track training, paid induction, and 3 days of on-the-job shadowing
Growth Opportunities
Supportive Environment
Weekly or Fortnightly Pay and Pension

Additional Information:

Job Posted:
May 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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