Care Coordinator Jobs

Care Line Homecare Limited

Location:
United Kingdom, Brighton and Hove

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

28500.00 GBP / Year

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Job Description:

Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community. At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community.

Job Responsibility:

Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals
Deploy new Care Professionals to clients within two weeks of hire
Create and manage monthly rotas in advance to minimize agency use and provide clear communication
Ensure rota changes are communicated by Thursday of the prior week
Manage guaranteed hours contracts to prevent unnecessary top-up payments
Oversee annual leave requests to maintain service continuity
Maintain close contact with Care Professionals through calls and regular meetings
Schedule refresher training to meet CQC and contractual requirements
Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth
Escalate care delivery concerns to the Business Manager and Clinical Care Manager
Monitor ECM to track visit timings and durations, addressing any issues
Accurately code canceled hours and maintain digital records for invoicing compliance
Report Care Professional absences for absence management
Provide thorough handovers for the Out of Hours team
Ensure shift reconciliation for accurate payroll processing

Requirements:

Previous Care Coordinator experience
Excellent attention to detail
Excellent time management and communication skills
A true problem solver and able to think outside of the box
Self-motivated, responsible and able to act on your initiative
To be organised and flexible

Nice to have:

NVQ/QCF Care at Level 3 or be willing to work towards this qualification
Be prepared to undertake other training that would benefit you in the role

What we offer:

Career Growth: Leadership opportunities with a trusted sector leader
Support: Access to top experts and innovative systems
Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Care Coordinator