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Position: Care Coordinator (Domiciliary Care). Shifts Available: Monday to Sunday, 37.5 hours per week, with availability to be on call and work weekends where necessary. At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services deliver essential support to individuals in the comfort of their own homes. As a Care Coordinator, you will play a vital role in coordinating home care services, ensuring operational efficiency, and maintaining high standards of care.
Job Responsibility
Coordinate home care services to ensure efficient delivery and high standards of care
Support care management in maintaining records, producing reports, and investigating complaints
Produce and manage weekly staffing rotas
Ensure compliance with health and safety regulations, emergency procedures, and company policies
Undertake out-of-office duties including emergency hands-on care, on-call duties, attending social events, and offering emergency telephone assistance
Communicate and coordinate with other departments, employees, stakeholders, commissioners, customers, and the public
Perform other duties as requested to support the branch's success
Requirements
NVQ/QCF 3 (or working towards) in Health and Social Care or related field
Previous experience in a similar role within the domiciliary care sector
Proven ability to effectively lead, delegate, and mentor staff
Previous experience in a care role, with a genuine passion for helping others
High level of organisational skills and reliability with the ability to manage staffing rotas and multiple responsibilities
Willingness to work on a flexible schedule, including weekends
Ensure that all care tasks and wellbeing checks are managed with care and professionalism
Willingness to undergo necessary background checks
Ability to work in the office and deliver home care when required
Ability to work on weekends as required
A clean, valid driver’s license and reliable vehicle
Hold or willing to obtain work related car insurance
What we offer
£125 Welcome Bonus
Refer a Friend Scheme earning £125 for both you and your referral
Quarterly and Annual Carer Awards
Blue Light Card with reimbursement
Employee Assistance Programme
Mileage allowance
Toll/Bridge/Tunnel costs covered
Uniform and infection control equipment provided
Dedicated People and Wellbeing Team
Comprehensive training including Fast-track training, paid induction, and 3 days of on-the-job shadowing