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Southwest Behavioral and Health Services is seeking a dedicated and empathetic Care Coordinator who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. The Care Coordinator performs crisis stabilization functions. Assists consumer and/or guardian in accessing resources with the community. Completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements. Serves as central support for the clinical team. Performs care coordination functions. These functions include clinical care coordination between resources within and outside the agency, monitoring compliance with court ordered treatment rules and regulations, and authorizations for residential or out of home placements.
Job Responsibility:
Performs crisis stabilization functions
Assists consumer and/or guardian in accessing resources with the community
Completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements
Serves as central support for the clinical team
Performs care coordination functions
Reviews documents received and requests required documents to appropriate level of care for members
Evaluates eligibility information regarding services and benefit package
Develops service plans with consumers based on assessment and diagnostic process
Maintain contact with utilization manager and out of home placement
Coordinates consumer care or reports on interventions by meeting with consumer’s care team
Monitors mental status of consumers and response to treatment plans
Provides face-to-face crisis intervention
Completes safety plans and conducts groups as needed
Transitions consumer to appropriate level of care upon conclusion of treatment
Provides information to consumers and family members or guardians concerning community resources
Assists consumers, families or guardians in securing appointments with support services and agencies
Arranges for transportation for consumers for community services and/or medical appointments
Maintains accurate, thorough and current documentation of contact with consumers
Close coordination with the PCP health plan, stakeholders, and funding source
Requirements:
Minimum requirement consists of a 22-year age
A combination of experience and education totaling 3 years is acceptable
Bachelor’s degree with one year of full-time behavioral health experience
Valid AZ driver’s license & motor vehicle clearance
Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire
Nice to have:
Dedicated and empathetic
Enjoys coordinating with people
Ability solve problems
Organized
Excellent communication skills
What we offer:
3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service
10 paid holidays
Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
40% company match up to a 10% deferral into your SB&H retirement account
Career Development – Benefit from our culture of internal promotion
Reduce your tuition costs with our tuition reimbursement program & discount degree programs
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