Care Coordinator I Job at One Call

Patient Care Coordinator I

This is a customer-facing position that provides the highest-quality client serv...

Location

United States , Midland

Salary:

Not provided

Keplr Vision

Expiration Date

Until further notice

Requirements

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn
Positive, professional, and personable
The ideal candidate will have 1+ years of experience and: Excellent time management skills
Attention to detail
Efficiency at multi-tasking
Proficiency with computers and basic systems
The ability to interact with patients in a professional and friendly manner

Job Responsibility

Speaking with patients on the phone
Scheduling appointments
Greeting patients
Patient check in and out
A variety of front desk administrative duties

Fulltime

Patient Care Coordinator I

This is a customer-facing position that provides the highest-quality client serv...

Location

United States , Wilmington

Salary:

Not provided

Keplr Vision

Expiration Date

Until further notice

Requirements

Excellent customer service skills and personal presentation are critical to this role
Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn
Positive, professional, and personable
The ideal candidate will have 1+ years of experience and: Excellent time management skills
Attention to detail
Efficiency at multi-tasking
Proficiency with computers and basic systems
The ability to interact with patients in a professional and friendly manner

Job Responsibility

Speaking with patients on the phone
Scheduling appointments
Greeting patients
Patient check in and out
A variety of front desk administrative duties

Fulltime

Patient Care Coordinator I

This is a customer-facing position that provides the highest-quality client serv...

Location

United States , Prospect

Salary:

18.00 - 22.00 USD / Hour

Keplr Vision

Expiration Date

Until further notice

Requirements

Excellent time management skills
Attention to detail
Efficiency at multi-tasking
Proficiency with computers and basic systems
The ability to interact with patients in a professional and friendly manner

Job Responsibility

Speaking with patients on the phone
Scheduling appointments
Greeting patients
Patient check in and out
A variety of front desk administrative duties

Fulltime

Patient Care Coordinator I

Are you passionate about providing exceptional customer service and making a dif...

Location

United States of America , Lexington

Salary:

Not provided

Keplr Vision

Expiration Date

Until further notice

Requirements

1+ year of customer service experience
Strong communication skills with the ability to interact professionally and courteously with patients
Tech-savvy with basic computer skills and the ability to learn new systems quickly
A positive, can-do attitude and the ability to stay organized under pressure

Job Responsibility

Be the friendly voice on the phone, assisting patients with scheduling and inquiries
Greet and check in patients with a warm smile and professional demeanor
Manage a variety of front desk tasks with efficiency and attention to detail
Ensure smooth patient flow through excellent time management and multitasking skills

What we offer

Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills
Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless
Supportive, team-oriented environment where your contributions are valued and your growth is encouraged

Patient Care Coordinator I

Are you passionate about providing exceptional customer service and making a dif...

Location

United States of America , Nampa

Salary:

Not provided

Keplr Vision

Expiration Date

Until further notice

Requirements

1+ year of customer service experience
Strong communication skills with the ability to interact professionally and courteously with patients
Tech-savvy with basic computer skills and the ability to learn new systems quickly
A positive, can-do attitude and the ability to stay organized under pressure

Job Responsibility

Be the friendly voice on the phone, assisting patients with scheduling and inquiries
Greet and check in patients with a warm smile and professional demeanor
Manage a variety of front desk tasks with efficiency and attention to detail
Ensure smooth patient flow through excellent time management and multitasking skills

What we offer

Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills
Upward mobility – Take your career to the next level
Supportive, team-oriented environment where your contributions are valued and your growth is encouraged

Fulltime

Patient Care Coordinator I

This is a customer-facing position that provides the highest-quality client serv...

Location

United States , State College

Salary:

17.00 - 19.00 USD / Hour

Keplr Vision

Expiration Date

Until further notice

Requirements

Excellent customer service skills and personal presentation
Experience preferred, but willing to train someone with good customer service skills and a desire to learn
Positive, professional, and personable
1+ years of experience
Excellent time management skills
Attention to detail
Efficiency at multi-tasking
Proficiency with computers and basic systems
The ability to interact with patients in a professional and friendly manner

Job Responsibility

Speaking with patients on the phone
Scheduling appointments
Greeting patients
Patient check in and out
A variety of front desk administrative duties

Fulltime

Patient Care Coordinator I

Are you passionate about providing exceptional customer service and making a dif...

Location

United States of America , San Diego

Salary:

18.25 - 21.00 USD / Hour

Keplr Vision

Expiration Date

Until further notice

Requirements

1+ year of customer service experience
Strong communication skills with the ability to interact professionally and courteously with patients
Tech-savvy with basic computer skills and the ability to learn new systems quickly
A positive, can-do attitude and the ability to stay organized under pressure

Job Responsibility

Be the friendly voice on the phone, assisting patients with scheduling and inquiries
Greet and check in patients with a warm smile and professional demeanor
Manage a variety of front desk tasks with efficiency and attention to detail
Ensure smooth patient flow through excellent time management and multitasking skills

What we offer

Career growth opportunities
Upward mobility
Supportive, team-oriented environment

Fulltime

Care Coordinator I-Bilingual

Join Our Team and Make a Difference! Are you looking for an impactful role where...

Location

United States

Salary:

16.50 - 21.50 USD / Hour

One Call

Expiration Date

Until further notice

Requirements

A high school diploma or GED is required
Associate or Bachelor’s degree is preferable
or the equivalent combination of education training and work experience
Knowledge of the company’s products services and business operations to enable resolution of customer inquiries
Excellent customer service skills
Excellent verbal and written communication skills
Computer navigation and operation skills
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment
Ability to work in an environment that aligns with the company's diversity equity inclusion and belonging standards

Job Responsibility

Provides customer support to business customers via the telephone and/or Internet (e.g. instant message email)
Handles customer inquiries and resolves simple and basic support issues such as address changes processing orders warranty or billing/payment
For product or service-related issues will move customer to appropriate Product Support Specialist
Performs other administrative duties as requested
Provides customer support by phone email or instant messaging to business customers
Serves as primary contact for inbound customers issues
Escalates more technical product-related issues to the proper Product Support department
Processes a high volume of customer inquiries of One Call Care Management products and services and resolves a targeted percentage of those inquiries
Troubleshoots customer problems identifies the root cause of the problem and uses tool and resources appropriately to determine how to resolve customer problems
When unable to resolve the problem in a reasonable amount of time will escalate to the appropriate resource

What we offer

Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Fulltime

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Care Coordinator I

Job Description

Job Responsibility

Requirements

What we offer

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