CrawlJobs Logo

Care Coordinator I-Bilingual

onecallcm.com Logo

One Call

Location Icon

Location:
United States

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

16.50 - 21.50 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

Job Responsibility:

  • Provides customer support to business customers via the telephone and/or Internet (e.g. instant message email)
  • Handles customer inquiries and resolves simple and basic support issues such as address changes processing orders warranty or billing/payment
  • For product or service-related issues will move customer to appropriate Product Support Specialist
  • Performs other administrative duties as requested
  • Provides customer support by phone email or instant messaging to business customers
  • Serves as primary contact for inbound customers issues
  • Escalates more technical product-related issues to the proper Product Support department
  • Processes a high volume of customer inquiries of One Call Care Management products and services and resolves a targeted percentage of those inquiries
  • Troubleshoots customer problems identifies the root cause of the problem and uses tool and resources appropriately to determine how to resolve customer problems
  • When unable to resolve the problem in a reasonable amount of time will escalate to the appropriate resource
  • Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge
  • Tracks and documents inbound support requests and ensures proper notation of customer problems or issues
  • Updates customer information and ensures accurate entry of contact information
  • Meets the standards of the job such as quality standards adherence to schedule and average handle time
  • May provide guidance and/or mentoring to less experienced Customer Service Associates - Business

Requirements:

  • A high school diploma or GED is required
  • Associate or Bachelor’s degree is preferable
  • or the equivalent combination of education training and work experience
  • Knowledge of the company’s products services and business operations to enable resolution of customer inquiries
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Computer navigation and operation skills
  • Demonstrates effective people skills and sensitivities when dealing with others
  • Ability to work both independently and in a team environment
  • Ability to work in an environment that aligns with the company's diversity equity inclusion and belonging standards
  • Demonstrate our core values of Think Big Go Fast Deliver Awe and Win Together
What we offer:
  • Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
  • Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
  • Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
  • 401(k) matching program
  • and company-paid life insurance and short and long-term disability coverage
  • Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
One Call - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Care Coordinator I-Bilingual

New

Staff Accountant

We are looking for an experienced Staff Accountant to join our team in Houston, ...
Location
Location
United States , Houston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 7 years’ experience in accounting roles
  • Proficiency in QuickBooks Desktop and familiarity with My Quick Cloud
  • Strong knowledge of journal entries and general ledger management
  • Expertise in bank reconciliations and account reconciliation
  • Ability to work in an office environment, Monday through Friday from 8 AM to 5 PM
  • Exceptional attention to detail and organizational skills
  • Effective communication skills for collaborating with team members
  • Proven ability to meet deadlines and handle multiple priorities
Job Responsibility
Job Responsibility
  • Perform full-cycle accounting tasks, including journal entries and general ledger management
  • Ensure all financial transactions are accurately allocated to the correct general ledger accounts
  • Conduct bank reconciliations and balance sheet account reconciliations to maintain financial accuracy
  • Review and clean up accounting records, ensuring compliance with established procedures
  • Utilize QuickBooks Desktop and My Quick Cloud to manage financial data efficiently
  • Collaborate with the team to address discrepancies and improve accounting processes
  • Generate and analyze financial reports to support decision-making
  • Maintain adherence to deadlines for monthly, quarterly, and annual financial close processes
  • Provide support during audits by preparing necessary documentation and reports
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Housing Strategy Officer

We are looking for a proactive Housing Strategy Officer to join our newly restru...
Location
Location
United Kingdom , Buckinghamshire County Wide
Salary
Salary:
43894.00 - 46018.00 GBP / Year
buckinghamshire.gov.uk Logo
Buckinghamshire Council
Expiration Date
January 14, 2026
Flip Icon
Requirements
Requirements
  • A solid background in planning and development
  • Knowledge of Registered Provider operations, affordable housing delivery and/or an understanding of wider housing services such as temporary accommodation
  • Strong data analysis skills with the ability to interpret and present insights clearly
  • A proactive approach to learning, with a willingness to grow and develop on the job
  • Confident in communicating effectively across a range of platforms and audiences
Job Responsibility
Job Responsibility
  • Evaluate planning applications and advise on affordable housing provision in line with policy
  • Lead, develop, monitor and ensure implementation of the Council’s wider Housing Strategy and its associated delivery plans
  • Provide insight on housing trends, risks, and best practices in a data-driven manner to inform decision-making
  • Maintain strong stakeholder relationships and represent the Council in forums and partnerships
  • Support the management team in working across the Council to ensure homelessness and housing delivery are core elements to other relevant strategies
  • Engage with development scheme management and the governance processes
What we offer
What we offer
  • a fair and inclusive culture
  • health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
  • a unified voice through our Employee Representative Group
  • ongoing support, and the opportunity to develop and progress in your career with us
  • opportunities to take part in fun activities such as fundraising and social events
  • flexible and agile working arrangements
  • discounts on various Cafés, restaurants, shops
  • auto enrolment onto our generous Pension Scheme
  • the chance to gain membership to Costco
  • discounted gym memberships
  • Fulltime
!
Read More
Arrow Right
New

Senior recruiter

At Nike, Talent Acquisition is about more than just filling roles: it’s about co...
Location
Location
Netherlands , Hilversum
Salary
Salary:
26.00 - 35.00 EUR / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
January 28, 2026
Flip Icon
Requirements
Requirements
  • Proven track record in full life-cycle recruiting, preferably within large-scale corporate environments across multiple countries
  • Strong understanding of the talent markets across EMEA
  • Deep experience in sourcing, engaging, and nurturing passive talent using advanced tools and platforms
  • Exceptional relationship management skills with the ability to influence hiring decisions using data and market insights
  • Comfortable using modern recruiting technologies (e.g., Workday ATS, CRM systems, LinkedIn Talent Insights, Smartsheets)
  • Speaking fluent French and English is a requirement
Job Responsibility
Job Responsibility
  • Build and lead tailored recruitment strategies to identify, source, and assess top talent, acting as a consultant to hiring managers
  • Creatively network and build long-term pipelines of qualified talent using tools like LinkedIn Recruiter and Talent Insights
  • Champion diversity by focusing on diverse shortlists and inclusive hiring practices
  • Own and drive market research projects to map talent availability and trends across the EMEA region
  • Act as a subject matter expert on recruitment philosophy and drive process improvements in collaboration with the wider HR team
What we offer
What we offer
  • Access to the gym facilities on campus
  • Commuting allowance of € 0,23 per km
  • 25 vacation days if you work 40 hours per week a full year
  • Diverse team
  • Work from home allowance of €5 per day on days you are working from home
  • 8.33% holiday allowance
  • Fulltime
Read More
Arrow Right
New

Test Center Administrator

We are looking for a dedicated Test Center Administrator to join our team in Nas...
Location
Location
United States , Nashville
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year of experience in an administrative or customer service role
  • Proficiency with computer applications and web-based platforms
  • Strong attention to detail and ability to enforce testing rules consistently
  • Excellent communication skills to interact effectively with test-takers
  • Ability to perform frequent physical movements, including walking and standing for extended periods
  • Familiarity with identity verification processes and security protocols
  • Capability to manage multiple tasks and maintain composure in a busy environment
  • Flexibility to work on Monday and Saturday as required
Job Responsibility
Job Responsibility
  • Welcome visitors and assist them with the check-in process, including verifying their identification
  • Monitor the testing center regularly, performing security checks to ensure compliance with testing protocols
  • Conduct periodic walkthroughs of the testing area to prevent prohibited activities and uphold testing standards
  • Provide guidance to test-takers on rules and procedures, ensuring they understand the requirements
  • Check for unauthorized materials such as calculators, notes, or electronic devices prior to testing
  • Use computer systems and applications to manage web-based testing processes efficiently
  • Perform light administrative tasks to support the daily operations of the testing center
  • Address any issues or questions from test-takers promptly and in a courteous manner
  • Ensure the testing environment is clean, organized, and conducive to focus
  • Collaborate with team members to maintain a high standard of service and security
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Director of Bankett

Director of Bankett (m/f/d) for the Berlin Marriott Hotel. The role involves lea...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 3 years experience in event management, food and beverage, sales and marketing, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in event management, food and beverage, sales and marketing, or related professional area
  • German language skills are mandatory
Job Responsibility
Job Responsibility
  • Demonstrates knowledge by leading the team to accomplish daily goals
  • Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards
  • Drives customer satisfaction and capitalizes on revenue during the event phase of a function
  • Provides clear and concise communications to everyone having ownership in the success of the event
  • Monitors and controls financial and administrative responsibilities to meet or exceed department goals
  • Projects supply needs for the department
  • Applies knowledge of all laws, as they relate to an event
  • Uses banquet beverage “Use” records to control liquor costs and manage the banquet beverage perpetual inventory
  • Ensures accurate customer billing for banquet events
  • Ensures coordination and execution throughout the event
  • Fulltime
Read More
Arrow Right
New

Paralegal

Robert Half is seeking a paralegal to support a firm in Brentwood, Tennessee. Th...
Location
Location
United States , Brentwood
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0-2 years’ experience in the legal industry
  • Must be a Notary Public in Tennessee
  • Strong proficiency with Microsoft Office software tools, specifically Excel
  • Experience performing asset searches using various tools (e.g. CLEAR, LexisNexis)
  • Possess strong data entry and typing skills
  • Be well organized with a high degree of accuracy and attention to detail
  • Possess ability to quality review own work
  • Possess strong analytical and problem solving skills
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
  • Must be a team player who works well with a group
Job Responsibility
Job Responsibility
  • Research estate recovery cases to help determine if they are cost effective to pursue
  • Determine if cases qualify for various exemptions to the estate recovery process
  • Handle inquiries from interested parties such as heirs at law, outside counsel and the county courts
  • Assist attorneys as needed with various inquiries, research and projects
  • Prepare pleadings and correspondence for assigned estate recovery cases
  • Prepare, transmit, and file summonses
  • Conduct research to locate heirs and creditors
  • Request and process claims and checks for court costs
  • Communicate with third parties such as administrators and court clerks
  • Coordinate hearing dates to reduce travel and maximize efficiency
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
Read More
Arrow Right
New

Administrative Services Assistant

We are looking for a detail-oriented Administrative Services Assistant to join o...
Location
Location
United States , Cookeville, Tennessee
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficient in general office functions, including scanning and data entry
  • Familiarity with criminal justice processes, such as dispositions and expungements, is preferred
  • Ability to handle sensitive information with discretion and professionalism
  • Strong organizational and time management skills to manage multiple tasks effectively
Job Responsibility
Job Responsibility
  • Verify and update records to ensure accuracy and compliance
  • Process expungement orders and final dispositions, adhering to legal and administrative guidelines
  • Handle fingerprint card submissions, including pulling, scanning, and entering data into appropriate systems
  • Perform general administrative tasks, such as filing, scanning, and maintaining organized records
  • Collaborate with team members to support operational needs and meet deadlines
  • Ensure all documentation and records are processed in alignment with organizational procedures
  • Maintain confidentiality and safeguard sensitive information
  • Provide assistance with hiring processes and other office-related functions as required
  • Prepare reports and summaries related to administrative activities
  • Communicate effectively with internal teams and external stakeholders to facilitate processes
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Assistant Banquet Manager

Entry level management position that leads the banquet staff while personally as...
Location
Location
Canada , Toronto
Salary
Salary:
56000.00 - 76000.00 CAD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, or related professional area
Job Responsibility
Job Responsibility
  • Manages departmental inventories and assets including par levels and maintenance of equipment
  • Conducts monthly department meetings with the Banquet captains and employees
  • Maintains attendance log for banquet employees
  • Maintains and enforces established sanitation levels
  • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.)
  • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores
  • Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs)
  • Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor
  • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction
  • Schedules banquet service staff to forecast and service standards, while maximizing profits
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Poland Jobs Ireland Jobs Germany Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy