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Care coordinator auth scheduling specialist

United States, Charlotte 20.40 - 30.60 USD / Hour · Job Posted February 02, 2026
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Job Responsibility

  • Completes referrals for patients and coordinates with referring and receiving practices and/or departments
  • May coordinate and prepare financial estimates for patients
  • Obtains all authorizations needed
  • Directs patients to providers in their insurance plan
  • Reviews benefits and educates patient on insurance coverage
  • Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers
  • Reviews schedules and confirms schedules are accurate and time is properly allocated
  • Follows up on all referrals to ensure no care gaps

Requirements

  • High School Diploma or GED required
  • Computer experience required
  • Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred
  • Knowledge of medical records software preferred
  • Customer service experience required

Nice to have

  • Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies
  • Knowledge of medical records software

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

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