Care Coordinator Auth Scheduling Specialist Job at Advocate Health Care (Winston Salem)

Care coordinator auth scheduling specialist

Location

United States , Charlotte

Salary:

20.40 - 30.60 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Computer experience required
Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred
Knowledge of medical records software preferred
Customer service experience required

Job Responsibility

Completes referrals for patients and coordinates with referring and receiving practices and/or departments
May coordinate and prepare financial estimates for patients
Obtains all authorizations needed
Directs patients to providers in their insurance plan
Reviews benefits and educates patient on insurance coverage
Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers
Reviews schedules and confirms schedules are accurate and time is properly allocated
Follows up on all referrals to ensure no care gaps

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Registration & Eligibility Specialist

UNM Hospital is the largest community mental health provider in the state of New...

Location

United States , Albuquerque

Salary:

16.59 - 22.95 USD / Hour

UNM Hospitals

Expiration Date

Until further notice

Requirements

High School or GED Equivalent
2 years directly related experience
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
Not Applicable/Not Required

Job Responsibility

Perform pre-registration and registration functions for Ambulatory/Outpatient Operations area assigned
verify insurance coverage eligibility and benefits
verify required referrals and/or prior authorization are in place prior to visit
contact patients for outdated or missing demographics
professional and efficient phone call handling via telephone ACD system in a call center setting
perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care
screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs
perform intake applications for State of NM Medicaid
Ensure adherence to Hospitals and departmental policies and procedures
Assist patients in locating departments

What we offer

Full health/dental/vision with no deductible for full-time employees
Retirement with up to 6% match
PTO and 9 paid holidays
Amazing shift differentials including up to 26% for weekend nights
Sign-on bonuses and relocation assistance

Fulltime

Referral & Prior Auth III

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of relevant experience required
Medical Terminology, experience with surgical/appointment scheduling software and electronic medical records preferred
Demonstrated customer relations skills required

Job Responsibility

Oversees data and ensures compliance to enterprise standards and referral and prior authorization guidelines
Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided
Plans, executes, appeals and follows through on all aspects of the process which has direct, multifaceted impact on patient scheduling, treatment, care and follow up
Adheres to approved protocols for working referrals and prior authorizations
Responsible for managing department referrals
Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists, and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department
Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues, and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions
Escalates case management when medical assessment is needed
Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests
Requests and coordinates team and patient meetings as needed or requested by patient

Fulltime

Referral & prior auth rep iii

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of relevant experience required
Medical Terminology, experience with surgical/appointment scheduling software and electronic medical records preferred
Demonstrated customer relations skills required

Job Responsibility

Oversees data and ensures compliance to enterprise standards and referral and prior authorization guidelines
Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided
Plans, executes, appeals and follows through on all aspects of the process which has direct, multifaceted impact on patient scheduling, treatment, care and follow up
Adheres to approved protocols for working referrals and prior authorizations
Responsible for managing department referrals
Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists, and patient to assist in the coordination of scheduled visits and procedures incorporating all incoming referrals to the department
Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues, and communicates with referring and referred to departments to reconcile any discrepancies and/or answer any questions
Escalates case management when medical assessment is needed
Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests
Requests and coordinates team and patient meetings as needed or requested by patient

Fulltime

Referral & prior auth rep iii

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of relevant experience required
Or equivalent combination of education and experience
Medical Terminology, experience with surgical/appointment scheduling software and electronic medical records preferred
Demonstrated customer relations skills required

Job Responsibility

Oversees data and ensures compliance to enterprise standards and referral and prior authorization guidelines
Communicates regularly with patients, families, clinical and non-clinical staff, identifying barriers to appointment compliance, insurance company barriers and tracking all assistance provided
Plans, executes, appeals and follows through on all aspects of the process which has direct, multifaceted impact on patient scheduling, treatment, care and follow up
Adheres to approved protocols for working referrals and prior authorizations
Responsible for managing department referrals
Serves as liaison, appointment coordinator, and patient advocate between the referring office, specialists, and patient to assist in the coordination of scheduled visits and procedures
Conducts data analyses to track patient compliance with specialty services, consistently monitors the work queues, and communicates with referring and referred to departments
Escalates case management when medical assessment is needed
Prioritizes referral requests using medical protocols, responding immediately and expediting most urgent requests
Requests and coordinates team and patient meetings as needed or requested by patient

Fulltime

New

Managed Workstation Team Lead with German

We are currently recruiting for our client for the position of Managed Workstati...

Location

Poland , Kraków

Salary:

Not provided

Randstad

Expiration Date

August 31, 2026

Requirements

5-8 years of experience in SCCM and Intune, with established expertise in both areas
Solid understanding of SCCM architecture, including site hierarchy, roles, logging, and optimization
Experience with SQL Server installation, maintenance, and performance tuning
Knowledge of networking and security concepts (TCP/IP, firewall rules, ports, TLS/HTTPS)
Experience with operating system deployment (task sequences, Windows ADK, USMT) and lifecycle management
Skills in software packaging (MSI, EXE) and tools such as InstallShield or Advanced Installer
Excellent knowledge of PowerShell for automation, reporting, and troubleshooting, with extensive knowledge of workplace management
Good communication skills, analytical thinking, and fluent German and English (C1).

Job Responsibility

You lead a managed workstation operations team, acting as a trusted expert in software distribution, packaging, and endpoint management
Working closely with client stakeholders, you ensure reliable service delivery, drive continuous improvement, and maintain high operational standards
You combine practical technical expertise with leadership, balancing day-to-day operations, complex changes, and strategic enhancements to ensure the work environment is secure, efficient, and aligned with business needs
You lead the managed workstation operations team
Serve as a customer service expert in software distribution, packaging, and SCCM architecture
Manage customer requests and prioritize daily operational tasks
Implement and consult on complex changes
Review and contribute to high-level design documentation
Ensure products meet agreed-upon quality standards and SLA/KPI targets
Identify automation opportunities and evaluate new solutions

What we offer

employment contract
competitive base salary paired with annual bonus
hybrid model of work
freedom to choose your base office from seven major Polish cities (Kraków, Warszawa, Wrocław, Katowice, Poznań, Lublin, or Opole)
private medical care and comprehensive life insurance
unlimited access to premium training platforms and certification tracks to keep you at the cutting edge of industry trends

Fulltime

New

Office Assistant

We are seeking a reliable and professional Office Assistant to support daily adm...

Location

United States , Cerritos

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous office, administrative, receptionist, or customer service experience preferred
Strong verbal and written communication skills
Comfortable using Microsoft Office and basic computer systems
Strong data entry and organizational skills with high attention to detail
Ability to multitask and manage priorities in a busy office setting
Professional, dependable, and customer-service oriented
Bilingual in English and Spanish

Job Responsibility

Greet visitors and serve as the first point of contact for walk-ins and incoming inquiries
Answer and direct phone calls, take messages, and respond to general questions
Schedule appointments and assist with calendar coordination
Perform data entry and maintain accurate records, files, and documentation
Assist with paperwork, forms, payments, and general clerical tasks
Maintain organized filing systems and ensure documents are properly stored
Support daily office operations and assist team members as needed
Keep the front office clean, organized, and professional

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Access to top jobs
Competitive compensation

Parttime

New

Administrative Assistant

We are looking for an Administrative Assistant to support leadership within a fa...

Location

United States , Manhattan Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience providing administrative support
Demonstrated ability to manage complex calendars with a high level of accuracy and discretion
Hands-on experience arranging business travel and coordinating related logistics
Strong organizational skills with the ability to handle multiple priorities in a fast-moving environment
Experience supporting executive meetings and managing associated scheduling details
Excellent written and verbal communication skills
Detail-oriented approach and sound judgment when working with confidential information

Job Responsibility

Manage executive calendars by prioritizing appointments, resolving scheduling conflicts, and ensuring leaders are prepared for daily commitments
Organize domestic and potentially international travel plans, including flights, lodging, ground transportation, and itinerary preparation
Coordinate meeting logistics for executive sessions by securing rooms, confirming attendees, and distributing relevant materials in advance
Track schedule changes and communicate updates promptly to internal and external participants to maintain alignment
Support day-to-day administrative activities that help executives remain focused on business priorities
Prepare detailed travel agendas and confirm reservations to ensure seamless business travel experiences
Partner with stakeholders across the organization to align timelines, meeting needs, and executive availability

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

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Care Coordinator Auth Scheduling Specialist

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