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Care Consultant

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Southern Cross Support Services

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Location:
Australia , Underdale, South Australia

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Kanda is seeking a highly organised and proactive Care Consultant to join our team in Underdale, South Australia. In this full-time role, you will play a key part in coordinating accurate and timely rosters that support effective service delivery across our programs. Working closely with internal teams and systems, you’ll help ensure workforce coverage aligns with operational and participant needs.

Job Responsibility:

  • Roster Coordination: Create, update, and maintain staff rosters to ensure services are appropriately resourced. Monitor changes, availability, and workforce requirements across programs
  • Shift Allocation & Coverage: Allocate shifts efficiently and respond to unplanned leave, cancellations, and urgent coverage requirements to minimise service disruption
  • Availability & Leave Processing: Process employee availability, leave requests, and roster adjustments in line with internal procedures, maintaining accurate scheduling records
  • Timesheets & Payroll Support: Audit timesheets for accuracy and SCHADS Award compliance. Liaise with payroll to resolve discrepancies and support timely processing
  • Compliance Monitoring: Track employee hours to ensure compliance with SCHADS Award conditions, fatigue management guidelines, and organisational policies
  • Stakeholder Communication: Provide clear and timely communication with internal stakeholders regarding roster changes, shift confirmations, and workforce queries

Requirements:

  • Experience in rostering, scheduling, workforce coordination, or a similar role
  • Confident using rostering systems and able to learn new software quickly
  • Strong organisational skills with the ability to multitask and meet deadlines
  • High level of accuracy and attention to detail
  • Ability to interpret and apply the SCHADS Award
  • Holds a current unencumbered Class C Driver Licence
  • Hold or willing to obtain: Working with Children Suitability Blue Card and NDIS Worker Screening
What we offer:
  • Wellness initiatives and access to the Sonder wellbeing app – 24/7 support
  • Monthly RDOs, giving an additional 12 days of leave per year
  • Flexible work arrangements to support work-life balance
  • Employee recognition programs, including Employee of the Month and service awards
  • Genuine opportunities for career growth and progression
  • Access to an employee rewards hub providing savings and cashback across everyday purchases

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
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