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EveryDay Care & Support, a Social Enterprise wholly owned by the Age UK North Tyneside Group, are looking to recruit a Care at Home Manager covering the Newcastle area. We are looking for an organised and experienced manager to assist the Head of EveryDay Care & Support to ensure the effective and efficient provision of a quality domiciliary Care at Home Service, in order to meet the needs and aspirations of customers, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards.
Job Responsibility:
Line manage teams comprising of Area Coordinators, Team Leaders and PSA staff
provide supervision and support
lead and motivate staff team in meeting personal care and support needs
manage performance of the team including financial, staff and service performance
work to achieve key performance indicators
Requirements:
Level 5 qualification in the same discipline or same level qualification in a similar field
excellent customer services skills
confident in communication, negotiation and problem solving skills