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To support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life. Providing care and support is both a challenging and rewarding experience. You will mostly work alone with the customer in their home. Compassion, good communication skills and a calm and caring manner are essential for this important role in our company.
Job Responsibility:
Safely provides compassionate care and support centred on individual needs
Respect customers’ choices and promote their dignity
Report any changes or causes for concern promptly
Give non-discriminatory care and support
Help customers make their own decisions and be as independent as possible
Follow instructions in the care and support plan
Provide all aspects of personal care (showering, bathing, dressing, grooming, toileting, continence care, teeth and dentures, medicines)
Assist with eating and drinking (planning, encouragement, shopping, preparing, serving, cleaning)
Safely use aids and personal equipment (standing/walking frames, wheelchairs, hoists, sliding sheets, hearing aids)
Support social and physical activities or mental stimulation (answering door/phone, writing, taking customer out, hobbies)
Support through temporary and terminal illness (end of life care, hospital appointments, liaising with support and families)
Record and report all relevant customer information (care provided, assistance with medicines, changes in condition, faulty equipment, hazards, emergencies, accidents, incidents, safeguarding matters)
Requirements:
the ability to relate to people from a wide variety of backgrounds
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