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This role is designed to lead a team to support a home in their quest for quality, ensuring that improvements in care are realised and sustainable. The Care and Compliance Manager will lead a Care Services Support Team to work alongside operational teams to support rapid change, identifying issues and implementing solutions to promote the safety of our residents, coach the home care team to enable them to provide a high standard of care and gain the confidence of our regulators and commissioners. This role is responsible for providing support with various operational challenges, this could be interim management of a home, designing staffing models for a home, liaising with regulators, ultimately organising the production and gathering of evidence to demonstrate that a home is modelling best practice care and that the residents have a special experience.
Job Responsibility:
Lead a team to support a home in their quest for quality
Ensure improvements in care are realised and sustainable
Lead a Care Services Support Team to work alongside operational teams to support rapid change
Identify issues and implement solutions to promote the safety of residents
Coach the home care team to enable them to provide a high standard of care
Gain the confidence of regulators and commissioners
Provide support with various operational challenges
Conduct a detailed suite of quality audits of each Care Home
Develop action plans to deliver sustained improvements
Monitor progress of Service Improvement Plan
Assist in agreeing on standardisation of documentation and best practice
Participate in Governance Meetings
Attend meetings to present audit results
Assist the Company with the development of care related Policies and Procedures
Requirements:
Qualified Nurse
Previous experience of running care homes
Auditing experience in a clinical environment
Post basic clinical qualification (teaching and assessing/Infection Control etc.)
Enhanced DBS check in relation to Children and Adults