Care Advocate

• Educate prospects on the innovative ways to capture additional insurance coverages for dental, eye care, and auditory that may be little or no cost to the subscriber
• Create a regular cadence of calls to connect and keep in contact with prospects and others influencing their healthcare decisions
• Utilize best practices in sales and education guidelines to help maximize the conversion of prospects to the appropriate policies
• Collaborate with Partners and Clinical Coordinators to address service issues from calls/customers to ensure the quality levels are maintained
• Updates current database as needed to ensure resident and facility account information is up to date
• Maintains and enhances product and technical knowledge in the industry
• Sell Medicare supplemental policies such as Vision, Dental, Audiology and Podiatry
• Meet or exceed monthly sales targets
• Performs other job-related duties and responsibilities as assigned

• Must possess a state-issued Health insurance license
• Associate or bachelor’s degree preferred, or equivalent work experience
• Experience in selling supplemental policies is preferred i.e. Vision, Dental, Audiology, Podiatry
• Experience in the healthcare industry with supplemental insurance policies is preferred
• Experience making outbound calls successfully engaging with prospects
• Verbal and written fluency in English is required
• Planning/organizing — Prioritize and plan work activities to use time efficiently
• Quality control/Attention to detail — Demonstrate accuracy and thoroughness
• Proficient with Microsoft Word and Excel – Able to use basic functionality in Excel, Word, Outlook and other company-based technology platforms
• Adaptability — Adapt to changes in the work environment
• Dependability — Consistently at work and on time
• Problem solving — A passionate pursuit of identifying prospect or client concerns and seeking resolution
• Customer service — Quickly manage and diffuse difficult client/customer situations
• Able to work in a team environment

Fluency in secondary languages such as Spanish or Mandarin is a plus

• A competitive salary complemented by uncapped commission, offering boundless earning potential
• Comprehensive paid training to kickstart your success
• Activity based onboarding bonuses for new hires
• Clear pathways for career advancement, allowing you to shape your professional future
• Flex scheduling available, ensuring a well-balanced life
• PTO and Paid Holidays for FT Employees
• 401k Retirement Plan with Company Match
• Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more