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As a Care Administrator Apprentice, you will support the organisation and coordination of daily and weekly schedules for Community Facilitators, helping to ensure the smooth delivery of care services to our clients. This role is a great opportunity to develop your organisational, communication, and problem solving skills while learning how to balance staff availability, client needs, and business priorities.
Job Responsibility:
Support the scheduling of Community Facilitators to help ensure all client care needs are met
Assist with assigning shifts based on availability, skills, and client requirements
Help to adjust schedules in response to changes such as staff absences or urgent client needs
Act as the first point of contact for Community Facilitators regarding their schedules
Communicate clearly and effectively with staff, clients, and management about any updates
Provide reminders to help keep everything running smoothly
Maintain accurate and up to date scheduling records
Ensure all tasks are completed in line with company policies and relevant regulations
Work closely with care coordinators and management to understand client care plans and support schedule adjustments as needed
Requirements:
Strong attention to detail
A willingness to learn and develop new skills
Empathy and understanding towards staff and clients