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Citi Logo Citi · Finance

Cards Portfolio Analyst

United Arab Emirates, Dubai · Job Posted July 03, 2026
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Job Description

The Citi UAE cards business is profitable and growing. The business requires strong talent to drive Cards portfolio growth and the candidate is expected to: Support in growing and optimizing performance of the UAE Cards Portfolio; Manage and optimize various portfolio programs / initiatives; Support in identifying areas of growth & efficiency

Job Responsibility

  • Support in growing and optimizing performance of the UAE Cards Portfolio
  • Manage and optimize various portfolio programs / initiatives
  • Support in identifying areas of growth & efficiency
  • Support to execute ongoing portfolio programs / initiatives like Citi PayAll, Insurance cross-sell, etc.
  • Support to execute ongoing portfolio spend programs and other initiatives like credit limit increase, retention, activation, etc.
  • Support in implementation of new actions to enhance profitability of the above-mentioned programs
  • Support development of digital capability and adoption for various portfolio programs
  • Work with portfolio sales & service teams to optimize front-line performance which will include tasks like training, design and implementation of controls
  • Support enhancements to improve customer experience
  • Work with the data team to define key metrics / dashboards to support business management
  • Work with Technology on all required technology aspects of portfolio campaigns / programs, including UAT, test preparation and execution
  • Support planning and execution of adhoc projects / initiatives as required
  • Manage / support new products or other existing portfolio programs as required
  • Ensure compliance with Legal and Regulatory requirements, procedures and controls

Requirements

  • Bachelor's degree/University degree
  • Demonstrated comfort with data and excel
  • Demonstrated problem-solving and decision-making skills
  • Ability to work unsupervised and adjust priorities quickly
  • Ability to manage deadlines or unexpected changes
  • Commercial acumen & ability to convert insight into real-life profitable solutions
  • Clear and concise written and verbal communication
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  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world
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