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We are looking for an experienced Cardroom Dealer to join our fantastic team. At Metropolitan Gaming, we don't just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we're the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.
Job Responsibility:
Execute No Limit Texas Hold'em and Pot Limit Omaha cash games and tournaments
Execute Mixed and Dealers Choice games after further training
Maintain control of the game when dealing
Provide clear and confident communication to customers when announcing hands, bets, winners and game progress
Shuffle and deal cards
Calculate and pay winning bets
Manage pots accurately during games
Collect rake
Identify/act upon and report any irregularities or violations of house rules
Manage chip transactions for players
Answer questions and provide guidance on rules of the game
Provide entertainment and hospitality to customers
Comply with all relevant legislation
Be knowledgeable about Safer Gaming and Anti Money laundering requirements
Undertake regular associated training
Immediately raise any associated concerns with line manager
Always maintain a positive and upbeat attitude
Acknowledge players when they arrive at tables
Remain patient and polite with customers
Advise customers on MetCard loyalty programme
Deal all games in accordance with procedures
Conduct game commentary
Inform manager when customer displays behaviours associated with a Problem Gambler
Maintain awareness of customer body language indicating collusion or misconduct
Work to improve technical skills
Complete all mandatory training
Attend meetings, training workshops and communication events
Assist other dealers with informal coaching
Report concerns regarding game security
Check gaming equipment on allocated tables
Report all suspicious incidents
Uphold company commitment to protection of young and vulnerable people
Requirements:
Previous experience working as a Poker dealer
Ability to host live tables
Fully aware of compliance and social responsibilities
Must be aged 18 or above
Must have the right to work in the UK
Must be flexible in scheduling (nights, evenings, weekends, shifts in a 24/7 trading week)
Will spend a large portion of shift working directly with the public
What we offer:
50% off food and beverages in all UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans
Employee assistance program: 24/7 advice and counselling