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Cardiac Device Specialist

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Advocate Health Care

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Location:
United States , Naperville

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Contract Type:
Not provided

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Salary:

28.55 - 42.85 USD / Hour

Job Responsibility:

  • Responsible for contacting patients in regards to any company recalls thus requiring closer and more frequent monitoring and taking appropriate measures for any further changes in the device that may be required
  • Is knowledgeable of assisting with job duties of all personnel in the department
  • Evaluates, manages and provides support in the delivery of quality clinical care of patients with cardiac pacemakers and automatic internal cardiac defibrillator systems
  • Performs an independent daily review of remote transmission of the devices implanted within patients
  • Responsible for performing interrogations and necessary reprogramming of devices in patients who are scheduled in the office setting, including urgent walk-in appointments
  • Able to interpret arrhythmias, troubleshoot and reprogram settings of pacemaker / defibrillator according to patient’s needs and department protocols
  • Consistently encourage questions from patients and their families and offers guidance that fosters compliance
  • Provides patient education on all aspects of heart pacing
  • Maintains the computer programmers for patient interrogations
  • Work with the patient to ensure that all clinical and remote device check data reports are completed and entered into the device data base
  • Reports abnormal findings, patient complaints, or concerns, to physician or supervisor
  • Performs transtelephonic checks on pacemaker patients
  • Assures the accuracy and completeness of messages
  • Triages and prioritizes messages, communicating information to providers/patients in a timely manner
  • Schedules all transtelephonic checks via EMR system and notifies patients
  • Evaluates and triages pacemaker and defibrillator reports, both routine and those sent with alerts
  • Completes reports for physician review and interpretation
  • Communicates effectively with internal and external customers
  • Explains procedures and test results using language appropriate to patient's level of understanding
  • Serves as an advocate and liaison between patients, staff, physicians and external customers by sharing necessary information to ensure continuity of care
  • Provides consistent and accurate documentation of patient information, care and concerns in the EMR
  • Completes and submits all charges generated for device interrogations and remote checks services provided in the device clinic
  • Consistently completes vouchers, referrals and requisitions with all appropriate information
  • Completes all patient documentation after care and/or services have been provided according to policy guidelines
  • Documents and alerts manager of any related problems
  • Consistently manages time and demonstrates resource management skills effectively to complete daily activities
  • Demonstrates flexibility by performing additional duties when and where indicated

Requirements:

  • High School diploma
  • Bachelor’s degree encouraged/preferred
  • 3-5 years clinical cardiovascular experience
  • Familiar with cardiac devices, such as pacemakers and automatic internal cardiac defibrillator systems
  • Good computer and organizational skills
  • Good communication skills
  • Ability to identify cardiac arrhythmias and abnormalities in devices
  • Willing to learn pacemaker and defibrillator analysis
  • Ability to assess, plan and intervene and evaluate the physical, emotional and education needs of patients
  • Current CPR certification
  • Must be able to successfully complete clinic-based training for all associates
  • Ability to work with all levels of personnel
  • Ability to work under stressful situations
  • Frequent periods of extended standing and sitting
  • Possible lifting and assisting of patients
  • Must be alert and respond immediately to abnormalities and patient condition changes
  • Must be able to meet flexible staffing requirements
  • Ability to make independent decisions and handle STAT situations
  • Ability to work under stressful conditions and difficult situations
  • Ability to lift up to 35 pounds without assistance
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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