Card Services Manager Job at Robert Half (Baton Rouge)

Merchant Service Operations Manager

Corporate Tools in Post Falls, Idaho is searching for an expert who knows the in...

Location

United States , Post Falls

Salary:

100000.00 USD / Year

Corporate Tools

Expiration Date

Until further notice

Requirements

5+ years previous experience managing and understanding the full scope of credit card processing, merchant services and independent sales organization
Previous experience running an Independent Sales Organization
Understand and stay current on industry trends
Ability to work in dynamic and fast-paced environment
Self motivated, independent learner and critical thinker
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire, and to become fully-vaccinated within three weeks after date of hire, to be considered for the job.

Job Responsibility

Build an awesome credit card processing service for our clients that doesn’t suck
Build and maintain relationship with sponsoring bank and credit card network
Develop creative strategies for attracting and retaining clients
Help us build a service from agent to ISO
Manage product launch and continuously search for ways to offer better service to our clients

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Open concept office with friendly coworkers
Creative environment where you can make a difference

Fulltime

Global Service Manager

The role is part of Citi’s regional Commercial Cards business, specializing in m...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Fluent English and another European language desirable (French/German)
Minimum of 3 years of experience in B2B or corporate customer service or account management
Excellent presentation and communication skills
Proficiency in data analysis and translating KPI into meaningful narratives
Project management skills desirable (certification is an advantage)
Strong MS Office and adaptable workflow system skills

Job Responsibility

Frequent and proactive two-way client communication that supports strategic and operational aims
Regular conference calls resulting in measurable actions
Schedule, organize and chair regular client service face to face reviews in collaboration with client executives, relationship management and other functional areas where relevant
Work with global clients on program optimization, digitization and adoption of self-service tools
Day-to-day issue tracking and resolution with key client organization contacts having emphasis on resolving the root causes and prevention
Take ownership of the service relationship, operational health and coordinate internal regional client contacts
Enable client growth and proactive program improvement using client feedback, performance KPI and data platforms
Identify opportunities and solutions for existing clients and work with Citi stakeholders to develop Commercial Cards footprint
Manage global projects and coordinate work of regional teams
Prepare and discuss project plan with clients

What we offer

Competitive salary connected with annual salary review and discretionary annual performance bonus
Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
Hybrid model of work – from modern offices and from home, flexible working hours
Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
Unlimited development opportunities within Citi’s global network

Fulltime

Product Manager – Cards / Payment Orchestration

Transak is a leading Web3 payments infrastructure provider used by top partners ...

Location

Salary:

Not provided

Transak

Expiration Date

Until further notice

Requirements

5+ years of product management experience
at least 2+ years in payments, card acquiring, or PSP orchestration
hands-on experience with payment service providers (PSPs) or aggregators such as Checkout.com, Adyen, Stripe, Primer, or Worldpay
strong technical product skills, with familiarity in routing logic, APIs, 3DS, tokenization, retries, and fraud step-ups
proven track record of improving card approval rates, reducing chargebacks, or optimizing transaction costs
data-driven mindset
skilled at funnel analysis, experimentation, and performance monitoring
strong stakeholder management skills
ability to work across engineering, finance, risk, and partnerships
experience in high-growth fintech, payments, or Web3 preferred

Job Responsibility

Smart Orchestration: Design and optimize routing logic across multiple PSPs to maximize approval rates and minimize transaction costs with the help of AI
Retries & Fallbacks: Build robust retry and fallback mechanisms to reduce failed payments and increase conversion
A/B Testing & Experimentation: Run controlled experiments on routing strategies, PSP configurations, and card flows to continuously improve approval rates and costs
Risk & Fraud Collaboration: Work closely with the risk team to reduce false positives, lower chargebacks, and optimize fraud step-up flows while protecting throughput
Margin Optimization: Partner with finance and partnerships to monitor PSP fees, interchange costs, and optimize orchestration for both cost and reliability
Global Expansion: Support integrations with new acquirers and local PSPs to unlock new markets, balancing global scale with regional compliance
Analytics & Monitoring: Define and own KPIs such as authorization success rate, PSP uptime, false-positive rates, chargeback ratios, and margin per transaction. Build dashboards and alerts for proactive monitoring
Cross-Functional Leadership: Collaborate with engineering, risk, fraud, finance, and partnerships teams to deliver best-in-class card payment orchestration
Regulatory Alignment: Ensure orchestration systems meet PCI DSS, 3DS, and regional card regulations across jurisdictions

What we offer

Competitive compensation + equity options
Be part of a global, mission-driven team building the future of Web3 payments

Fulltime

Pro Services Assistant Department Manager

This position is responsible for training and developing Product Sales Specialis...

Location

United States of America , Staten Island

Salary:

21.63 - 31.96 USD / Hour

Floor & Decor

Expiration Date

Until further notice

Requirements

High School Diploma or GED
1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
Excellent communication skills (verbal & written)
Ability to multi-task and work in a fast-paced environment

Job Responsibility

Act and work in a manner that is consistent with company’s core values
Demonstrate a thorough understanding and compliance with the company’s safe lifting practices standard operating procedures
Demonstrate the ability to drive and teach the company philosophy around the basic P’s of retail
Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
Complete all product specialist certification courses
Demonstrate a thorough understanding of merchandise and installation
Ensure the overall merchandising, pricing and organization of the department
Communicate standard operating procedure direction and changes to all associates in a timely manner
Complete the Industrial Truck (forklift) proficiency testing and certification
Communicate inventory needs to management

What we offer

Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including: Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1

Fulltime

Assistant At Your Service Manager

The Assistant At Your Service Manager at Pattaya Marriott Resort and Spa is resp...

Location

Thailand , Pattaya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Answer, record, and process all guest calls, requests, questions, or concerns
Contact appropriate individual or department to resolve guest call, request, or problem
Follow up and ensure that any outstanding requests are resolved
Advise guest of any messages received
Verify and adjust billing
Operate telephone switchboard station
Monitor busy or unanswered lines, check back with callers on hold to update status, take messages
Activate and deactivate guest room message lights
Transfer guests with internet access issues to internet service provider's customer support line
Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls

Fulltime

Manager, Operational Shared Services

We have reimagined the way EZRA supports our clients by introducing a team of sp...

Location

United Kingdom , London

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

4+ years of experience people managing a shared service or back-office function
Ability to motivate teams with metrics and targets
Experience automating processes with demonstrable data on improvements over time
Strong attention to detail, able to keep many concurrent processes organized
Understand financial processes and how to manage POs and payment methods
Strength in process documentation and process improvement

Job Responsibility

Define strategy and success metrics for the new Operational Solutions team
Design and implement fundamental ways of working to elevate how OSMs partner with internal stakeholders, defining unique strategies for each proposition as needed
Design and implement processes that drive task accountability, track RAG indicators, document decisions made and flag any risks
Introduce and leverage automation and technology to increase speed to task completion and accuracy
Partner with Product, Tech, and Finance on innovating processes to increase productivity
Oversee all team responsibilities including but not limited to: Financial operations for our nominated pay as you go, credit card and pre-pay programs
Managing shared mailboxes, creating and sending quotes, inputting information to intake forms for launch, etc
Accessing finance systems (Ariba/Coupa/etc) to retrieve and chase POs
Requesting CIO creation with EZRA finance team
Coordinating with Billings team to generate credit card invoices and gathering credit card payment details from Paypal

What we offer

Your own world class coach
Friends and family coaching
2 weeks work from anywhere
Charity days
Learning and Development Budget
Weekly wellbeing hour
Private medical insurance
Pension scheme
Life Assurance
Flexible working hours

Fulltime

Manager, Partnership & Cards Marketing, Japan

This position is responsible for developing and executing marketing strategies f...

Location

Japan , Tokyo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Marketing, Business Management, Communications or any relevant disciplines
5 years+ of experience with a track record of driving business outcomes in various marketing roles, including digital marketing, b-to-c channel marketing, brand marketing or partnership development
Minimum 3 years of working experience in campaign management
Agency experience will be preferred
Excellent written and verbal communication skills in Japanese and English
Ability to effectively influence both internal and external stakeholders across all levels of the organization
Good computer skills on MS Word, Excel, and PowerPoint
Customer relationships & global mindset
Attention to details, organized with strong execution ability

Job Responsibility

Developing and executing marketing strategies for Marriott International’s partnerships in South Asia
Executing campaigns designed to build partnership program awareness, promote products and services, and generate leads to meet partnership KPIs
Evaluating the success of marketing campaigns based on key performance metrics
Fully own and manage marketing budget for respective partnership projects
Coordinating with internal functional teams to develop new products launch or business as usual marketing campaigns
Analyzing data from various sources to identify opportunities for improving marketing strategy
Creating an online presence for businesses through effective use of social media and digital channels
Coordinate and develop digital media plan with our agency to achieve partnership objectives
Develop offline plan to build lower & upper funnel marketing strategies along with media agencies
Managing all aspects of marketing initiatives from initial point of contact to closure

Fulltime

Senior Associate Corporate Card Administration

In this vital role you will provide operational support and customer service for...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree with 3+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience
Knowledge of corporate card programs (AMEX, Citi, Bank of America, etc.) or financial services preferred
Familiarity with international corporate card programs and provider platforms
Strong customer service orientation
Attention to detail and process accuracy
Ability to identify and suggest improvements to processes
Clear and concise communication skills
Time management and ability to prioritize tasks
Strong customer service mindset

Job Responsibility

Process corporate card applications and card account updates, suspensions and closures
Respond to customer queries via ServiceNow related to their card account and card transactions
Liaise with the card provider to resolve issues
Assist with resolution of merchant disputes and credit balance refunds
Monitor card accounts for delinquencies and support communications to users
Participate in quarterly accounting accruals and data reconciliations

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Card Services Manager

Robert Half

Location:
United States , Baton Rouge

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 23, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Card Services Manager

Merchant Service Operations Manager

Global Service Manager

Product Manager – Cards / Payment Orchestration

Pro Services Assistant Department Manager

Assistant At Your Service Manager

Manager, Operational Shared Services

Manager, Partnership & Cards Marketing, Japan

Senior Associate Corporate Card Administration

Card Services Manager

Robert Half

Location:United States , Baton Rouge

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 23, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Card Services Manager

Merchant Service Operations Manager

Global Service Manager

Product Manager – Cards / Payment Orchestration

Pro Services Assistant Department Manager

Assistant At Your Service Manager

Manager, Operational Shared Services

Manager, Partnership & Cards Marketing, Japan

Senior Associate Corporate Card Administration

Location:
United States , Baton Rouge

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
April 23, 2026