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Caravan Accommodation Manager

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Butlin's

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Location:
United Kingdom , Skegness

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Caravan Accommodation Manager is a key operational leader responsible for the smooth and consistent delivery of our Caravan Village at Butlin’s Skegness. This is a large‑scale role covering static caravans, lodges, hire fleet units, sublets, owner accommodation and all associated public areas. A central part of the role is driving our Clean and Fault Free (CAFF) approach. This is a fast‑paced, hands‑on leadership role that requires strong operational oversight, confident decision‑making and the ability to adapt to changing priorities. The position operates on a five‑day working pattern across seven days, so flexibility is essential.

Job Responsibility:

  • Responsible for the smooth and consistent delivery of the Caravan Village
  • Lead team in promoting highest operational standards in resort and accommodation cleanliness
  • Drive Clean and Fault Free (CAFF) approach
  • Embed high expectations across the team
  • Ensure every unit meets quality standards
  • Work closely with wider Guest Services and Accommodation teams to resolve issues quickly
  • Manage challenges proactively
  • Continually improve guest and owner experience
  • Accountable for key performance measures including Guest NPS for Caravan Village and caravan owner satisfaction scores
  • Manage payroll and resource planning for the Village
  • Ensure the right people are in the right place at the right time
  • Work collaboratively with other departments to maintain high standards and drive improvements
  • Lead by example, championing high standards and promoting a positive culture

Requirements:

  • Extensive operational knowledge in managing large-scale cleaning or soft-services operations
  • Highly organised
  • Calm under pressure
  • Able to balance competing priorities with confidence
  • Proven ability to motivate and guide both permanent and temporary teams
  • Ability to set clear expectations and inspire people to deliver exceptional standards
  • Ability to manage payroll and resource planning
  • Ability to work collaboratively with other departments
  • Ability to lead by example, champion high standards, and promote a positive culture

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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