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Tunnel Wash BU - Region 01 - Market 05: 3870 W Tangerine Rd, Marana, Arizona 85658. Shift Availability: Flexible Availability. This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.
Job Responsibility:
Successfully recruit and onboard new employees, train and coach staff, schedule employee shifts, with strict adherence to overtime policies, perform activities around employee engagement, performance management, and recognition
Maintain a focus on growing sales volume and increasing site profitability
Manage operating P&L metrics and understands how expenditures/costs impact business margins and pricing
Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner
Ensure the site follows all approved safety procedures
Ensure the site follows all approved vehicle damage claim procedures
Performs other duties and responsibilities as assigned.
Requirements:
Strong leadership and communication skills including active listening
Experience with team building
Excellent sales and customer service skills
Ability to anticipate customer needs
Proficient computer skills
Strong work ethic and professional attitude
High school diploma or equivalent required. Some college preferred.
Three+ years of retail experience, with at least one year in a management role.
Candidates with supervisory or assistant manager experience from a Big box environment or auto industry, car wash or lube store are encouraged to apply.
For this position, an unexpired Driver’s License is required.
Must be able to stand and walk throughout the workday
use of hands
reach with hands and arms
climb or balance
stop, crouch, and kneel.
Must be able to work in damp and humid conditions.
Must be able to work in outdoor variable weather conditions.
Must be able to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs.
Must be capable of performing responsibilities with minimal supervision.
Nice to have:
Some college preferred.
Supervisory or assistant manager experience from a Big box environment or auto industry, car wash or lube store.
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