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This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.
Job Responsibility:
Successfully recruit and onboard new employees
Train and coach staff
Schedule employee shifts with strict adherence to overtime policies
Perform activities around employee engagement, performance management, and recognition
Maintain a focus on growing sales volume and increasing site profitability
Manage operating P&L metrics and understand how expenditures/costs impact business margins and pricing
Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner
Ensure the site follows all approved safety procedures
Ensure the site follows all approved vehicle damage claim procedures
Requirements:
High school diploma or equivalent required
Some college preferred
Three+ years of retail experience
At least one year in a management role
Candidates with supervisory or assistant manager experience from a Big box environment or auto industry, car wash or lube store are encouraged to apply
Unexpired Driver’s License required
Strong leadership and communication skills including active listening