Car Wash Maintenance Manager

• Manage work orders and calls from corporate stores and provide basic car wash troubleshooting
• Create, operate, and monitor the use of work orders in Service Now/ Nuvolo for maintenance needs
• Create, operate, and monitor the use of Teams folders, spreadsheets, and other programs for office and tech use
• Prioritize projects and dispatch internal / external technicians accordingly
• Plan, schedule, and execute preventive maintenance needs for car washes and related equipment
• Monitor vehicle traffic, vehicle maintenance, and remote employees as needed
• Communicate with stores, internal service team, internal departments, operations, outside vendors, and regulatory agencies in a clear and precise manner regarding car wash
• Provide technical information to non-technical individuals in a clear and detailed manner
• Assist in setting up new vendors for services
• Negotiate vendor services & labor rates, parts contracts ( IE pit pumping and bay cleaning)
• Approve and process invoices in accordance with company policy via programs such as Service Now, Nuvolo, Laserfiche, and POPA
• Review, create work orders, and or provide approval to estimates for needed repairs and or requested changes to car washes
• Store visits to meet with vendors and internal departments for service issues or reload walk throughs as needed
• This position will include participation in the rotating on-call, emergency after-hours program for all stores. (general maintenance, not car wash)
• Other duties as requested by Supervisor

• Possess a basic knowledge of equipment repairs, mechanical background preferred
• High school graduate
• Previous carwash, maintenance, field service experience preferred
• Ability to handle multiple tasks and stressful situations
• Previous dispatch experience preferred, but not necessary
• Strong communication skills are necessary
• Ability to work independently or with minimal supervision
• Knowledge of Microsoft Office and other internet-based programs are a must
• Possess a strong attention to detail
• Must possess strong organizational skills

Previous dispatch experience preferred, but not necessary

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Paid Vacations
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Performance and Incentive Bonuses
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement