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Car Park Warden

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Location:
United Kingdom , Helmsley

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

24796.00 - 25185.00 GBP / Year
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Job Description:

This is a fantastic opportunity for a customer-focused individual with experience working with the public to join our dedicated organisation. Working in one of the UK’s most beautiful National Parks, you’ll enjoy a varied outdoor role where no two days are the same, surrounded by stunning landscapes and fresh air. You’ll play a key part in shaping positive visitor experiences, giving you the chance to make a genuine difference while benefitting from a working pattern that leaves plenty of time to undertake hobbies and activities or complete other commitments.

Job Responsibility:

  • Manage a number of our car parks, including Hutton le Hole, Low Mill, Thornton le Dale, Cawthorn Roman Camps and Hole of Horcum (Saltergate)
  • Ensure car parks and facilities are safe, clean and welcoming to visitors
  • Provide exceptional customer service and assist visitors with parking, permits, payments and enquiries about the National Park and surrounding areas
  • Maintain car park sites to a high standard, carrying out general grounds and facilities maintenance while ensuring all infrastructure is safe, operational and visually appealing
  • Monitor and maintain site facilities, including toilets, lighting, signage and ticket machines
  • Monitor woodland areas and report any issues
  • Identify and report faults to maintain smooth day-to-day operations
  • Support parking compliance using ticket or ANPR systems
  • Work with contractors, landowners, and enforcement providers to support site operations
  • Support volunteers and groups on site improvement projects

Requirements:

  • Experience working with the general public
  • Strong interpersonal and customer service skills
  • The ability to build positive relationships with visitors, colleagues and volunteers
  • A willingness to learn basic building and grounds maintenance skills
  • A willingness to learn role-specific IT systems
  • The ability to work across multiple locations on a flexible shift pattern, including weekends and bank holidays
  • A full, valid driving licence and access to your own transport
What we offer:
  • 25 days’ annual leave (pro rata) rising annually by one day to 30 days after five years’ service, plus public holidays
  • Local Government Pension Scheme

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Parttime
Work Type:
On-site work
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