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Car Park Manager – University Hospital Limerick. APCOA Parking is looking for a Car Park Manager to oversee and manage our parking operations at University Hospital Limerick. This is a key role requiring strong leadership, excellent organisational skills, and a passion for delivering exceptional service in a fast-paced, customer-facing environment. You'll work closely with the Regional Contracts Manager to lead the on-site team, ensure smooth day-to-day operations, meet client KPIs, and provide outstanding service to the public.
Job Responsibility:
Manage the daily operations of the hospital car parks and support services
Supervise and motivate a team, ensuring high standards of service and professionalism
Deliver internal and external KPIs, ensuring compliance with APCOA and client expectations
Liaise regularly with the Regional Contracts Manager and hospital client team
Manage staff rotas, budgets, and site performance reports
Maintain strong client relationships and represent APCOA on-site
Conduct audits, safety checks, and ensure adherence to Health & Safety policies
Assist support departments including Customer Service, Finance, and Marketing
Identify areas for service improvement and staff development
Requirements:
Proven leadership in a customer-facing, operational role
Strong team management and communication skills
Experience preparing and presenting performance reports
Ability to manage budgets and operational KPIs
Strong interpersonal and problem-solving abilities
Competence in Microsoft Office and reporting systems
Full manual Irish driving license is required
Nice to have:
Experience in parking or facilities management
Contract/client management experience (minimum 3 years preferred)