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Captain

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Four Seasons

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Location:
Mauritius , Beau Champ

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

To accurately and completely take food and beverage orders, efficiently serve food and beverages to guests and attend to guests' needs.

Job Responsibility:

  • Executes all tasks assigned by his/her superiors
  • Demonstrates a high degree of standards awareness
  • promotes teamwork and acts as role model
  • Attends all scheduled training sessions
  • Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers
  • Adheres to the hotel's code of conduct and grooming & hygiene standards
  • Assists colleagues in crunch times
  • Actively participates in briefings and meetings
  • Maintains a clean and orderly work area and promotes a safe working environment
  • Prepares mise-en-place
  • sets up and clears tables in the work area
  • Maintains high standards of hygiene and orderliness
  • Provides genuine hospitality and recognition, acts as host/hostess in the work area
  • Promotes hotel services and products
  • Takes orders for, serves (where applicable, prepares) food and beverages to guests as per hotel standards in a friendly, timely and efficient manner
  • Possesses a high degree of product knowledge and relevant technical skills
  • Keeps abreast of events in the hotel
  • Anticipates guest needs, offers suggestions and ascertains satisfaction
  • Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur
  • Describes food & beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner
  • Is highly sensitive to guest preferences
  • assists in compiling guest history
  • offers a special service touch when an opportunity is presented
  • Requisitions supplies according to established procedures
  • Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner
  • Should be able to respond positively when asked to be polyvalent to perform duty from one Food and Beverage outlet to another

Requirements:

  • Has 1-2 years of relevant experience in 5 star hotels/resorts or reputable stand-alone restaurants
  • Possesses excellent English, math and psychometric abilities
  • Possesses aptitude and upward mobility
  • Technical education in Hospitality Management is preferred
  • Basic wine knowledge preferred

Nice to have:

  • Technical education in Hospitality Management
  • Basic wine knowledge

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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