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Sopra Steria Logo Sopra Steria · IT - Administration

Capacity Manager

Belgium, Machelen · Job Posted November 14, 2025
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Job Description

As a Capacity Manager, you are responsible for optimizing resource planning and managing demand and supply within Business Services. You ensure operational excellence, sustainable employability, and support the company's strategic and commercial objectives.

Job Responsibility

  • Planning and optimizing resources for projects and managed services
  • Analyzing productivity and providing advice on improvements to increase margins
  • Managing billability programs
  • Conducting CV quality audits
  • Promoting future-ready capabilities
  • Coordinating freelancers and subcontractors including contract management and negotiations
  • Acting as Single Point of Contact for bench management
  • Tracking requests and placements in internal tools
  • Monitoring end dates and extensions
  • Sharing placement and rate overviews with business units
  • Managing onboarding, learning tracks, and stand-ups
  • Calculating costs and rates to ensure optimal margins

Requirements

  • Bachelor's or Master's degree in Business, HR, or a related field
  • 3+ years of experience in resource planning or capacity management
  • Strong analytical and organizational skills
  • Experience in contract management and negotiations
  • Excellent communication and stakeholder management skills
  • Fluent in Dutch, French and English

What we offer

  • Mobility options (including a company car)
  • Insurance coverage
  • Meal vouchers
  • Eco-cheques
  • Continuous learning opportunities through Sopra Steria Academy
  • Flexible working arrangement
  • Team events
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