This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
On behalf of our client, a leading global financial institution, we are seeking a strategic and results-oriented Team Lead to join their Anti-Money Laundering (AML) Operations division. This is a pivotal leadership role designed to support a growing team of analysts during a period of organizational expansion. You will be responsible for ensuring the highest standards of quality control and operational efficiency while fostering a culture of excellence and continuous improvement. As a Team Lead, you will manage a dedicated group of AML Analysts (expanding from 5 to 12 members). Your primary focus is to provide high-level direction, set performance goals, and conduct regular coaching to ensure departmental objectives are met. You will act as the technical subject matter expert for the team, overseeing complex case management and serving as the primary point of escalation for risks and exceptions.
Job Responsibility
Quality Control (QC): Perform rigorous QC reviews for analyst work concerning Money Service Businesses (MSB), Politically Exposed Persons (PEP), and Adverse Media
Operational Management: Manage daily operations to meet strict SLA metrics and benchmarks
distribute case volumes based on AML priorities
Coaching & Guidance: Provide expert determination on complex PEP and MSB cases
lead feedback sessions to reduce error rates and improve quality
Process Optimization: Identify efficiency opportunities and lead change management initiatives to deliver operational improvements
Stakeholder Liaison: Act as the key contact for internal partners, providing subject matter expertise on cross-functional enterprise initiatives
Reporting: Support the management team with ad-hoc reporting and monitor service standards against business objectives
Requirements
5+ years of relevant experience in the Financial Industry (FI), with at least 2 years in a leadership capacity (Team Lead or Project Lead)
Undergraduate degree is preferred
Sound knowledge of PEP, MSB, and Adverse Media, alongside intermediate AML expertise (risk ratings and typologies)
Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with high-volume case management systems
Top-Tier FI Exposure: Gain invaluable experience working within one of the world’s most respected financial organizations
Leadership Impact: Play a critical role in scaling a team from 5 to 12 analysts, directly influencing team culture and operational workflows
Professional Development: Immediate on-the-job training provided to master proprietary systems and advanced AML processes
Healthy Meeting Cadence: Stay productive with a streamlined schedule (typically only 2 hours of weekly meetings), allowing you to focus on team mentorship and quality reviews