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Campus Support Officer

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360 Resourcing Solutions

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Location:
United Kingdom , Kingston upon Hull

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Category:
Education

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Contract Type:
Not provided

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Salary:

23840.00 GBP / Year
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Job Description:

We're looking for a proactive, approachable and highly visible Campus Support Officer to join our Premises & Security team. This is more than a facilities role — it’s an opportunity to positively influence student experience, contribute to a safe and inclusive learning environment, and play a vital part in the day-to-day life of our campus community. As a Campus Support Officer, you will be at the heart of campus life — supporting students, staff and visitors while ensuring our campus operates safely, efficiently and professionally. This is a varied and hands-on role where no two days are the same.

Job Responsibility:

  • Maintain a strong, visible presence across campus, promoting positive behaviour and supporting student wellbeing
  • Respond calmly and confidently to situations, using a solution-focused and restorative approach
  • Help create an environment where students feel safe, supported and ready to succeed
  • Play a key role in maintaining campus safety, security and operational standards
  • Provide a visible presence around campus, promoting positive behaviour in line with College values
  • Support staff with student organisation and conduct matters
  • De-escalate conflict and manage incidents professionally and sensitively
  • Encourage attendance and engagement in classes and enrichment activities
  • Provide information, advice and guidance to students, referring to internal and external support services where appropriate
  • Support safeguarding, health and safety, and welfare procedures at all times
  • Assist with emergency procedures, including fire evacuations and welfare support
  • Lock and unlock buildings in accordance with security procedures
  • Act as a key holder and ensure access arrangements are managed safely
  • Maintain awareness of campus activity and implement appropriate security measures
  • Conduct fire alarm testing and ensure safety systems and signage are fully operational
  • Support safe evacuation procedures in partnership with the Duty Manager
  • Provide porterage services including moving equipment, furniture and parcels
  • Carry out minor emergency repairs within competence and safety limits
  • Report faults promptly to the Premises helpdesk
  • Undertake reactive cleaning and ensure waste is disposed of appropriately
  • Support grounds maintenance tasks, including gritting and external duties
  • Assist the wider estates team to ensure smooth daily operations

Requirements:

  • Calm, approachable and confident in engaging with young people
  • Professional, practical and proactive
  • Able to remain composed under pressure
  • Committed to safeguarding and promoting positive behaviour
  • Flexible and adaptable in a dynamic environment
  • Team-oriented with a strong sense of responsibility
  • Full Driving Licence
What we offer:

Annual Leave: 31 days per annum (excluding bank holidays and up to 3 additional discretionary days over the Christmas/New Year period)

Additional Information:

Job Posted:
March 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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