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Amex Logo Amex · IT - Administration

Campus Internship - Global Credit and Fraud Operations, Fraud Risk Management

Malaysia, Kuala Lumpur · Job Posted March 19, 2026
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Job Description

This internship focuses on Fraud Risk Management, with an emphasis on process mapping and gap identification. The candidate will work closely with FRM & Fraud Operation teams to review end to end fraud servicing strategy.

Job Responsibility

  • Partner with analyst to develop and refine reports that provide insights for decision making
  • Support the team in collecting, consolidating and analyzing data to identify key trends and insights
  • Document and visualize current business processes using tools like flowcharts, diagrams, and process modeling software (e.g., Microsoft Visio)
  • Assist in developing and maintaining reports, dashboards and performance update decks
  • Facilitate call listening sessions driving deeper understanding of fraud servicing strategies
  • Lead large value case reviews completing end to end detailed summaries, cross referenced against standard operating principals

Requirements

  • Advanced proficiency in SQL for data querying
  • Exposure to data visualization tools such as Power BI, Tableau, etc.
  • Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
  • Strong analytical mindset with attention to detail
  • Excellent communication skills, both written and verbal, for stakeholder interactions and reporting
  • Ability to work independently and in a team environment, managing multiple tasks within deadlines
  • Bachelors - penultimate or final year of study
  • Employment eligibility to work with American Express in Malaysia is required

What we offer

  • A Flexible working model, with hybrid or onsite arrangements depending on the role and business needs
  • Comprehensive support for your holistic well-being
  • Many opportunities to learn new skills, develop as a leader, and grow your career
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