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The Campaign Operations Senior Analyst plays a critical role in leading complex campaign operations and ensuring the successful execution of outbound communications across Enterprise Print & Distribution. This role goes beyond daily execution to include ownership of recurring campaign cycles, advanced quality assurance, cross‑functional coordination, and continuous improvement of campaign workflows. This position is ideal for an experienced operations professional who thrives in a fast‑paced, detail‑driven environment, demonstrates strong judgment and independence, and enjoys improving processes while maintaining exceptional execution standards.
Job Responsibility:
Lead execution of complex and recurring campaign operations, including preparation of mail merge and send‑ready materials
Independently manage campaign workflows, ensuring accuracy, timeliness, and adherence to standards
Own readiness activities across campaign cycles, identifying risks and resolving issues prior to execution
Identify, investigate, and resolve data discrepancies or workflow issues
recommend preventive controls to reduce repeat defects
Support issue‑resolution efforts by supplying detailed insights and translating findings into actionable improvements
Actively collaborate with business partners, production teams, and operational stakeholders using a consultative approach
Anticipate cross‑team impacts of changes and help create alignment across stakeholders
Suggest measurable process improvements that increase accuracy, efficiency, and scalability
Ensure campaign SOPs, templates, and operational documentation are accurate, complete, and current
Communicate findings and recommendations clearly to partners and leaders
Requirements:
Bachelor’s degree required or equivalent experience
3–5+ years of experience in campaign operations, recurring campaign execution, or similar operations‑focused roles
Demonstrated ownership of campaign workflows, mail merge execution, and operational quality assurance
Advanced proficiency with operational and campaign tools, including mail merge and file preparation systems
Strong analytical skills to identify data issues, interpret workflows, and support data‑driven decision making
Experience developing dashboards, reports, or KPIs related to campaign or operational performance
Exceptional attention to detail and accuracy in high‑volume, deadline‑driven environments
Ability to manage multiple complex workflows independently and prioritize effectively
Comfort operating within defined SOPs while identifying opportunities to improve them
Clear and confident communication skills, with the ability to explain findings and recommendations to diverse stakeholders
Ability to drive alignment across teams by anticipating impacts and facilitating productive discussions
Willingness to mentor peers informally by modeling strong execution and documentation practices
Strong judgment and decision‑making within established standards and governance
Highly organized, adaptable, and resilient under compressed timelines
Continuous learning mindset with openness to feedback and evolving processes