Camp Office Coordinator

• Oversee office management operations by maintaining office technology, supplies, mail distribution, and administrative workflows
• Manage camp retail operations by tracking inventory, ordering supplies, coordinating apparel design, and overseeing store and snack sales
• Serve as the liaison to the Association’s accounts payable/receivable department by preparing deposits, invoices, and financial reports
• Act as the official camp registrar by maintaining accurate attendance records, processing registrations and payments, and generating rosters
• Provide frontline customer service to parents, guests, and community members by responding to in-person, phone, email, and social media inquiries
• Support Camp Director with logistical and compliance-related documentation by preparing attendance rosters, bus contracts, transportation details, and volunteer paperwork
• Coordinate marketing and communication efforts by updating website content, supporting social media messaging, and assisting with event communications
• Maintain confidentiality of camper, family, and financial records by following YMCA policies and data-handling procedures
• Assist families in accessing financial assistance by providing accurate information and completing required documentation
• Uphold safety and risk management procedures by following emergency protocols, serving as a first responder when needed, and complying with YMCA abuse prevention policies
• Contribute to camp operations and culture by participating in staff training, meetings, special events, and assisting with programs as assigned

• High school diploma, GED, or equivalent required
• Bachelor’s degree in Business or a related field preferred
• 3–5 years of relevant office or administrative experience preferred
• Excellent customer service and verbal and written communication skills
• Strong organizational skills with attention to detail
• Ability to independently prioritize tasks, manage multiple deadlines, and follow established procedures
• Ability to use online customer service, registration, and basic office software systems
• Flexibility, sincere care for children, and a collaborative, team-oriented attitude
• CPR/AED and First Aid certifications required (training provided)

CPR/AED and First Aid training provided