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Seeking a Calypso Technical Support Engineer. At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients. Expand your network: As a consultant at We Are META, you’ll have access to a network of national and international partners across diverse sectors of the tech industry. Enjoy our perks: When you join the crash you’ll have an array of benefits, to help you achieve the best work-life balance. Get your perfect match: Our recruiters do their best to get the best position for you, whether in terms of working policy (remote, hybrid, on-site) or the company’s culture. Personalized support: With our career coach, we assure that all your needs are being met and you’re being provided everything you need to excel in your professional life because the well-being of our Rhinos is our number one priority.
Requirements:
4+ years of professional experience
Expertise in payment processing domain
Strong familiarity with Calypso system
Proficiency in SQL for manipulating and querying data
Experience providing L1 and L2 support, with the ability to manage and monitor incidents as well as collaborate with L3 teams
Experience tracking the maintenance backlog
Experience testing and validating application enhancements
Understanding of CI/CD processes and implementation
Experience with project management
Fluency in English (at least B2 Level)
Availability for a hybrid regime, 2x/week, in Lisbon or Porto office (requires Portuguese or other EU citizenship, or a valid Portuguese work permit)